{
  "id": "CMP-073",
  "slug": "cmp-073",
  "title": "Message flow must state message frequency",
  "statement": "The message-flow / CTA field must state the message frequency.",
  "rationale": "Frequency is one of the required disclosures at the point of consent, so its absence from the flow text tells a reviewer either that it was never disclosed or that the flow is incomplete. Both readings cost the submission, and the second one costs it twice because the reviewer then doubts the rest of the description.",
  "layer": "CAMPAIGN",
  "layerSlug": "campaign",
  "object": "campaign.message_flow",
  "severity": "BLOCKING",
  "detectability": [
    "AI_FORM"
  ],
  "failureClass": "RETRY_FIELD",
  "authorities": [
    "TCR",
    "Twilio",
    "Bandwidth",
    "AWS"
  ],
  "applicabilityText": "Applies to every 10DLC registration.",
  "universal": true,
  "remediation": "Add the frequency claim you make at the opt-in, word for word. Done when the flow and the disclosure on your form say the same thing — a reviewer comparing them will notice if one says \"varies\" and the other promises four a month. Put it in campaign.message_flow itself — this field is graded on its own text, not on what a reviewer would find by opening your site.",
  "example": "Message frequency varies, up to 4 messages per month.",
  "phase": "approval",
  "automated": true,
  "url": "https://ekas.io/rules/10dlc/campaign/cmp-073/",
  "markdown": "https://ekas.io/rules/10dlc/campaign/cmp-073.md",
  "registry": "https://ekas.io/rules/10dlc/",
  "updated": "2026-07-25",
  "licence": "CC BY 4.0 — https://creativecommons.org/licenses/by/4.0/"
}