{
  "id": "CON-145",
  "slug": "con-145",
  "title": "Consent must come from the consumer, not from a legal process",
  "statement": "Permission to message obtained by court order, or by any other mechanism the consumer did not initiate, is not consent.",
  "rationale": "Consent is a decision the consumer makes, so an order compelling contact is the opposite of one however lawful the order is. Bandwidth is unusually blunt about the consequence: if you can obtain opt-in another way, resubmit — and if you cannot, do not, because the opt-in will never be compliant. That sentence is worth surfacing before submission rather than after.",
  "layer": "CONSENT_FLOW",
  "layerSlug": "consent-flow",
  "object": "consent provenance declaration",
  "severity": "BLOCKING",
  "detectability": [
    "AI_FORM"
  ],
  "failureClass": "HARD_STOP",
  "authorities": [
    "AWS",
    "Bandwidth"
  ],
  "codes": [
    {
      "provider": "Bandwidth",
      "code": "2126",
      "remediable": false
    },
    {
      "provider": "Bandwidth/DCA2",
      "code": "714",
      "remediable": false
    }
  ],
  "applicabilityText": "Applies to every 10DLC registration.",
  "universal": true,
  "remediation": "Messaging on this basis cannot be registered. Where the same consumers can be asked directly — a form, a call, a signed document — collect that consent and describe it instead. Where they cannot, there is no route to registration and resubmitting will not produce one.",
  "notes": "Bandwidth marks 2126 conditionally remediable: remediable only if consent can be re-obtained lawfully by another method, and not remediable at all otherwise. Recorded as non-remediable because the rule fires on the court-order basis itself, which is the unfixable case.",
  "phase": "approval",
  "automated": true,
  "url": "https://ekas.io/rules/10dlc/consent-flow/con-145/",
  "markdown": "https://ekas.io/rules/10dlc/consent-flow/con-145.md",
  "registry": "https://ekas.io/rules/10dlc/",
  "updated": "2026-07-25",
  "licence": "CC BY 4.0 — https://creativecommons.org/licenses/by/4.0/"
}