# OPS-047 — A state may give you less time than the federal limit

> Where the recipient's state sets a shorter cure window for ceasing text solicitations, that window applies instead of the federal maximum.

- **Rule ID:** OPS-047
- **Layer:** Operational (`OPERATIONAL`)
- **Checks:** `suppression latency against the recipient state`
- **Severity:** HIGH — Rejected by at least one carrier or provider, and a common cause of failure at the rest.
- **When it bites:** Falls due after approval, once you are live and sending
- **How it is detected:** Not knowable before submission — reported with its deadline
- **Fix type:** Wait on an external system or a required interval
- **Required by:** state law (FL)
- **Applies:** Applies to every 10DLC registration.
- **Canonical URL:** https://ekas.io/rules/10dlc/operational/ops-047/

## Why this rule exists

Florida requires solicitations to cease within fifteen days of a stop reply, and its statute carries a private right of action — so the state window is not a compliance detail, it is the one with a plaintiff attached. A national programme sized to the federal ten business days is inside the law almost everywhere and outside it for a subset of recipients it cannot identify without a state lookup.

## How to fix it

Suppress immediately as the standard behaviour, which clears every state window at once, and reserve any delay for cases where a system genuinely cannot act in real time. Done when the slowest suppression path is measured in minutes rather than days.

## Check this yourself

**Is your slowest suppression path measured in minutes rather than days?**

1. Measure the slowest route — usually a manual or batch channel, not the keyword handler.
2. Suppress immediately everywhere: that clears every state window at once and is much the simpler answer.
3. The alternative is a per-state window table plus the location data to use it, and the area code is not the recipient's state.

*What wrong looks like:* A national programme sized to the federal ten business days is inside the law almost everywhere and outside it in Florida, whose fifteen-day statute carries a private right of action.

## Notes

Needs the recipient's state, which is not the area code and which we do not hold. What the user has to do is either suppress immediately everywhere — much the simpler answer — or hold a per-state window table and the location data to use it. OPS-100 is the umbrella that table belongs to.