{
  "id": "OPS-093",
  "slug": "ops-093",
  "title": "Several states set a narrower quiet-hours window than the federal one",
  "statement": "Where the recipient's state sets a narrower window than 8am–9pm, that window applies.",
  "rationale": "The federal window is the widest one available, not the operative one: Florida, Oklahoma, Maryland, Washington and Oregon close at 8pm, and Connecticut does not open until 9am — the narrowest band in the country. A national send timed to the federal window is lawful for most recipients and a statutory-damages claim for the rest, and several of these statutes carry a private right of action specifically so that it is worth bringing.",
  "layer": "OPERATIONAL",
  "layerSlug": "operational",
  "object": "send time against the recipient state window",
  "severity": "HIGH",
  "detectability": [
    "EXTERNAL_DATA"
  ],
  "failureClass": "TERMINAL_EXTERNAL",
  "authorities": [
    "state law (FL, OK, MD, WA, OR, CT, NY, NJ, VA)"
  ],
  "applicabilityText": "Applies to every 10DLC registration.",
  "universal": true,
  "remediation": "Either hold a per-state window table and reliable recipient location, or send only inside the intersection of every state window — 9am to 8pm local — which needs no state data at all. Done when no send can fall outside the narrowest applicable window.",
  "example": "National promotional window: 9:00am–8:00pm recipient local time, which clears every state rule at once.",
  "notes": "Absorbs OPS-094 and OPS-095, which are two more rows of the same per-state table. Needs the recipient's state, which we do not hold. What the user has to choose is between building the table and adopting the intersection — the intersection costs an hour at each end of the day and removes the whole class of failure.",
  "catalogIds": [
    "OPS-094",
    "OPS-095"
  ],
  "phase": "post",
  "automated": false,
  "attestation": {
    "question": "Can any send fall outside 9am–8pm in the recipient's local time?",
    "howToCheck": [
      "Choose between a per-state window table with reliable recipient location, and sending only inside the intersection of every state window — 9am to 8pm local, which needs no state data at all.",
      "Florida, Oklahoma, Maryland, Washington and Oregon close at 8pm; Connecticut does not open until 9am."
    ],
    "failureLooksLike": "A national send timed to the federal 8am–9pm window is lawful for most recipients and a statutory-damages claim for the rest — and several of these statutes carry a private right of action precisely so it is worth bringing."
  },
  "url": "https://ekas.io/rules/10dlc/operational/ops-093/",
  "markdown": "https://ekas.io/rules/10dlc/operational/ops-093.md",
  "registry": "https://ekas.io/rules/10dlc/",
  "updated": "2026-07-25",
  "licence": "CC BY 4.0 — https://creativecommons.org/licenses/by/4.0/"
}