# OPS-093 — Several states set a narrower quiet-hours window than the federal one

> Where the recipient's state sets a narrower window than 8am–9pm, that window applies.

- **Rule ID:** OPS-093
- **Layer:** Operational (`OPERATIONAL`)
- **Checks:** `send time against the recipient state window`
- **Severity:** HIGH — Rejected by at least one carrier or provider, and a common cause of failure at the rest.
- **When it bites:** Falls due after approval, once you are live and sending
- **How it is detected:** External record we cannot query — reported as a warning to verify
- **Fix type:** Wait on an external system or a required interval
- **Required by:** state law (FL, OK, MD, WA, OR, CT, NY, NJ, VA)
- **Applies:** Applies to every 10DLC registration.
- **Canonical URL:** https://ekas.io/rules/10dlc/operational/ops-093/

## Why this rule exists

The federal window is the widest one available, not the operative one: Florida, Oklahoma, Maryland, Washington and Oregon close at 8pm, and Connecticut does not open until 9am — the narrowest band in the country. A national send timed to the federal window is lawful for most recipients and a statutory-damages claim for the rest, and several of these statutes carry a private right of action specifically so that it is worth bringing.

## How to fix it

Either hold a per-state window table and reliable recipient location, or send only inside the intersection of every state window — 9am to 8pm local — which needs no state data at all. Done when no send can fall outside the narrowest applicable window.

## Example of a compliant value

```text
National promotional window: 9:00am–8:00pm recipient local time, which clears every state rule at once.
```

## Check this yourself

**Can any send fall outside 9am–8pm in the recipient's local time?**

1. Choose between a per-state window table with reliable recipient location, and sending only inside the intersection of every state window — 9am to 8pm local, which needs no state data at all.
2. Florida, Oklahoma, Maryland, Washington and Oregon close at 8pm; Connecticut does not open until 9am.

*What wrong looks like:* A national send timed to the federal 8am–9pm window is lawful for most recipients and a statutory-damages claim for the rest — and several of these statutes carry a private right of action precisely so it is worth bringing.

## Notes

Absorbs OPS-094 and OPS-095, which are two more rows of the same per-state table. Needs the recipient's state, which we do not hold. What the user has to choose is between building the table and adopting the intersection — the intersection costs an hour at each end of the day and removes the whole class of failure.