# POL-068 — An override sentence should say the SMS clause prevails

> The policy should state explicitly that the SMS non-sharing clause prevails over any other sharing language in the document.

- **Rule ID:** POL-068
- **Layer:** Policy pages (`POLICY_PAGE`)
- **Checks:** `privacy policy SMS section`
- **Severity:** HIGH — Rejected by at least one carrier or provider, and a common cause of failure at the rest.
- **When it bites:** Gates approval — get this wrong and registration is refused
- **How it is detected:** AI judgement over the crawled website or policy page
- **Fix type:** Fix the privacy policy or SMS terms
- **Required by:** TCR
- **Applies:** Applies to every 10DLC registration.
- **Canonical URL:** https://ekas.io/rules/10dlc/policy-page/pol-068/

## Why this rule exists

Large policies are edited by several people over years, and no amount of care stops a future section from contradicting the messaging clause. An override sentence is what makes the document survive that — it decides the contradiction in advance, in the brand's favour, instead of leaving a reviewer to decide it against them.

## How to fix it

Add one sentence to the messaging section saying it controls wherever the rest of the document says otherwise. Done when the policy answers the question "which clause wins?" without anyone having to interpret it.

## Example of a compliant value

```text
Where anything else in this policy appears to permit sharing of personal information, this section controls for mobile numbers, text messaging opt-in data and consent.
```

## Provider rejection codes

| Provider | Code | Resubmission allowed |
| --- | --- | --- |
| Bandwidth | `7103` | yes |

## Notes

Sourced from the research's own generation-validation table rather than from a published carrier rule: it is the mitigation for POL-064, POL-066 and POL-069 rather than an independent requirement, which is why it is graded HIGH and worded as an expectation.