{
  "id": "POL-138",
  "slug": "pol-138",
  "title": "The policy should offer an accessible alternative format",
  "statement": "The privacy policy must carry an accessibility statement or a route to an alternative format.",
  "rationale": "A consumer who cannot read the page cannot exercise any right in it, and California expects a route for people with disabilities. It costs one line and it is the kind of omission that reads badly next to a document otherwise full of rights.",
  "layer": "POLICY_PAGE",
  "layerSlug": "policy-page",
  "object": "privacy policy body",
  "severity": "LOW",
  "detectability": [
    "AI_FORM"
  ],
  "failureClass": "TERMINAL_POLICY",
  "artifact": "privacy_policy",
  "authorities": [
    "CCPA"
  ],
  "applicabilityText": "Applies to every 10DLC registration.",
  "universal": true,
  "remediation": "Add a line offering the policy in an alternative format on request, with a contact route. Done when the document says how to get it in another form.",
  "example": "Need this policy in another format? Email support@acmecoffee.com or call 415-555-0134 and we will provide one.",
  "phase": "approval",
  "automated": true,
  "url": "https://ekas.io/rules/10dlc/policy-page/pol-138/",
  "markdown": "https://ekas.io/rules/10dlc/policy-page/pol-138.md",
  "registry": "https://ekas.io/rules/10dlc/",
  "updated": "2026-07-25",
  "licence": "CC BY 4.0 — https://creativecommons.org/licenses/by/4.0/"
}