{
  "id": "POL-182",
  "slug": "pol-182",
  "title": "SMS terms must carry a carrier non-liability disclaimer",
  "statement": "The SMS terms must state that wireless carriers are not liable for delayed or undelivered messages.",
  "rationale": "Carriers require this disclaimer as a condition of carrying A2P traffic — it is the clause that stops them being sued when a message arrives late. Its absence is a standard, mechanically-checked omission in SMS terms review.",
  "layer": "POLICY_PAGE",
  "layerSlug": "policy-page",
  "object": "terms body",
  "severity": "MEDIUM",
  "detectability": [
    "CRAWL"
  ],
  "failureClass": "TERMINAL_POLICY",
  "artifact": "sms_terms",
  "authorities": [
    "CTIA",
    "TCR"
  ],
  "applicabilityText": "Applies to every 10DLC registration.",
  "universal": true,
  "remediation": "Add the standard carrier disclaimer to the SMS terms section, naming the carriers rather than only limiting your own liability. Done when the terms say delivery is not guaranteed and that the carriers are not answerable for it.",
  "example": "Delivery is not guaranteed. Neither Acme Coffee nor the wireless carriers are liable for delayed or undelivered messages.",
  "phase": "approval",
  "automated": true,
  "url": "https://ekas.io/rules/10dlc/policy-page/pol-182/",
  "markdown": "https://ekas.io/rules/10dlc/policy-page/pol-182.md",
  "registry": "https://ekas.io/rules/10dlc/",
  "updated": "2026-07-25",
  "licence": "CC BY 4.0 — https://creativecommons.org/licenses/by/4.0/"
}