{
  "id": "POL-244",
  "slug": "pol-244",
  "title": "Do not silently overwrite a policy the brand already publishes",
  "statement": "Where the brand already publishes a policy, a generated replacement must be diffed against it and the removed clauses surfaced for review.",
  "rationale": "An existing policy usually contains commitments somebody made deliberately — a sector clause, a jurisdiction addendum, a promise made to a customer — and replacing it wholesale deletes them without anyone seeing what went. The business ends up less compliant than before, having run a compliance tool.",
  "layer": "POLICY_PAGE",
  "layerSlug": "policy-page",
  "object": "existing published policy vs the generated draft",
  "severity": "HIGH",
  "detectability": [
    "HUMAN"
  ],
  "failureClass": "TERMINAL_EVIDENCE",
  "authorities": [
    "TCR"
  ],
  "applicabilityText": "Applies to every 10DLC registration.",
  "universal": true,
  "remediation": "Diff the draft against the live page and read the removals before publishing, keeping anything that was there for a reason. Done when every clause the replacement drops has been looked at by a person.",
  "notes": "We can fetch the live policy but we cannot know which of its clauses were deliberate. The user has to compare the two documents themselves and decide what to carry across — sector language and anything added after a complaint or a legal review are the clauses worth looking for first.",
  "phase": "approval",
  "automated": false,
  "attestation": {
    "question": "Have you read what the replacement removes from the policy this brand already publishes?",
    "howToCheck": [
      "Diff the draft against the live page.",
      "Read the removals, looking first for sector language and anything added after a complaint or a legal review.",
      "Keep whatever was there for a reason."
    ],
    "failureLooksLike": "A wholesale replacement deletes a jurisdiction addendum and a promise made to a customer. The business ends up less compliant than before, having run a compliance tool."
  },
  "url": "https://ekas.io/rules/10dlc/policy-page/pol-244/",
  "markdown": "https://ekas.io/rules/10dlc/policy-page/pol-244.md",
  "registry": "https://ekas.io/rules/10dlc/",
  "updated": "2026-07-25",
  "licence": "CC BY 4.0 — https://creativecommons.org/licenses/by/4.0/"
}