# POL-246 — Export must carry a visible not-legal-advice disclaimer

> A generated policy or terms document must be exported with a visible disclaimer that it is not legal advice and should be reviewed by counsel.

- **Rule ID:** POL-246
- **Layer:** Policy pages (`POLICY_PAGE`)
- **Checks:** `document export`
- **Severity:** HIGH — Rejected by at least one carrier or provider, and a common cause of failure at the rest.
- **When it bites:** Gates approval — get this wrong and registration is refused
- **How it is detected:** Human check — only someone holding the document can settle it
- **Fix type:** Supply evidence only you hold
- **Required by:** TCR
- **Applies:** Applies to every 10DLC registration.
- **Canonical URL:** https://ekas.io/rules/10dlc/policy-page/pol-246/

## Why this rule exists

A document that arrives formatted and complete reads as advice whether or not it was meant as such, and the businesses most likely to rely on it are the ones least able to absorb the consequences of it being wrong. Every vendor in this space carries the disclaimer, which is a fair indication of what happens without it.

## How to fix it

Show the disclaimer where the document is exported, not buried in a terms page nobody opens. Done when the person pressing export has read that it is not legal advice.

## Check this yourself

**Did the person exporting this document see, and read, that it is not legal advice?**

1. Show the disclaimer where the export happens, not buried in a terms page nobody opens.
2. Treat the output as a starting draft and route it for review — the dispute-resolution clauses first.

*What wrong looks like:* A document that arrives formatted and complete reads as advice whether or not it was meant as such, and the businesses most likely to rely on it are the least able to absorb it being wrong.

## Notes

A product obligation with no registration surface: nothing in a submission records what the export screen said. The user has to treat any generated document as a starting draft and have it reviewed, particularly the dispute-resolution clauses POL-214 flags.