{
  "id": "WEB-128",
  "slug": "web-128",
  "title": "No cannabis, CBD, hemp or kratom content anywhere on the site",
  "statement": "The brand website must not host or promote cannabis, CBD, hemp, kratom, dispensary or drug-paraphernalia content.",
  "rationale": "The industry applies federal law where federal and state law diverge, so a fully licensed dispensary in a legal state is refused exactly like an unlicensed one — and this is the rule that surprises operators more than any other, because everything about their business is lawful where they stand. The screen covers the whole site rather than the landing page, so a wellness retailer with one CBD line fails on that line.",
  "layer": "WEBSITE",
  "layerSlug": "website",
  "object": "crawled website content",
  "severity": "BLOCKING",
  "detectability": [
    "CRAWL"
  ],
  "failureClass": "HARD_STOP",
  "authorities": [
    "Twilio",
    "Bandwidth",
    "Telnyx",
    "AWS",
    "TCR"
  ],
  "codes": [
    {
      "provider": "Twilio",
      "code": "30940",
      "remediable": false,
      "generation": "gen2"
    },
    {
      "provider": "Bandwidth/DCA",
      "code": "701",
      "remediable": false
    }
  ],
  "applicabilityText": "Applies to every 10DLC registration.",
  "universal": true,
  "remediation": "This category cannot be registered for 10DLC in the US regardless of state licensing. Removing the product pages does not help while the business is the dispensary; the refusal is on the brand.",
  "notes": "AWS marks the category non-remediable, and Telnyx extends the prohibition to shipping services for these products and cites a T-Mobile fine. State legality is irrelevant to the outcome and saying so early saves the appeal.",
  "phase": "approval",
  "automated": true,
  "url": "https://ekas.io/rules/10dlc/website/web-128/",
  "markdown": "https://ekas.io/rules/10dlc/website/web-128.md",
  "registry": "https://ekas.io/rules/10dlc/",
  "updated": "2026-07-25",
  "licence": "CC BY 4.0 — https://creativecommons.org/licenses/by/4.0/"
}