# WEB-153 — A charity campaign must supply both its own site and an accreditation listing

> A Charity campaign must supply the charity's own website URL and a listing URL at an accreditation organisation, and both must resolve.

- **Rule ID:** WEB-153
- **Layer:** Website (`WEBSITE`)
- **Checks:** `charity website URL + accreditation listing URL`
- **Severity:** BLOCKING — Breaking this rule gets the submission rejected outright.
- **When it bites:** Gates approval — get this wrong and registration is refused
- **How it is detected:** External record we cannot query — reported as a warning to verify
- **Fix type:** Supply evidence only you hold
- **Required by:** T-Mobile, Bandwidth, Infobip
- **Applies:** Applies when the use case is CHARITY.
- **Canonical URL:** https://ekas.io/rules/10dlc/website/web-153/

## Why this rule exists

Donation messaging is the most impersonated category there is, so the carriers demand a second, independent source that the charity exists — a listing nobody can create for themselves. A real charity that has simply never registered with an accreditation body is stopped here, and finding that out at submission rather than after a rejection is worth weeks.

## How to fix it

Supply the charity's own website alongside a listing at an accreditation organisation — a GuideStar/Candid profile, a Charity Navigator entry, or the state charity register — and open both links yourself before submitting.

## Provider rejection codes

| Provider | Code | Resubmission allowed |
| --- | --- | --- |
| T-Mobile | `9002` | yes |
| Bandwidth | `TFV 1110` | yes |

## Check this yourself

**Do you have both URLs — the charity's own site and its accreditation listing — and do both open in a private window?**

1. Obtain the listing URL: a GuideStar/Candid profile, a Charity Navigator entry, or the state charity register.
2. Open both links yourself, logged out, before submitting.
3. Supply them with the organisation name and EIN.

*What wrong looks like:* A real charity that never registered with an accreditation body is stopped here. Donation messaging is the most impersonated category there is, so a second, independent source that the charity exists is not negotiable.

## Notes

We cannot verify an accreditation listing, and we do not hold the listing URL as a field. The user has to obtain it, confirm it resolves publicly, and supply it with the registration alongside the organisation name and EIN.