Imported or legacy lists must evidence original consent

The requirementstatement

A campaign messaging a pre-existing list must describe when and how that consent was originally obtained.

Severityseverity
HighHIGHRejected by at least one carrier or provider, and a common cause of failure at the rest.
When it bitesphase
Gates approvalapprovalGet this wrong and the brand or campaign is refused at registration.
What is checkedobject
campaign.message_flow
Where it liveslayer
Consent flowCONSENT_FLOW
How Ekas settles itdetectability
AI · formAI_FORM
A semantic question about what you wrote: whether a description matches a use case, whether a name looks like a filed entity. Judged by a model against written criteria.
What the fix involvesfailureClass
Supply evidenceTERMINAL_EVIDENCE
Needs proof only you hold: a screenshot, a recording, a scan of the form people signed.
Who requires itauthorities
CTIATCRFCC
When it appliesapplicabilityText
Applies when consent was collected by imported list.

Why this rule existsrationale

An existing customer relationship is not by itself consent to send marketing texts. Where the original opt-in cannot be described, there is nothing to audit, and the practical risk is that the list predates any SMS disclosure at all.

How to fix itremediation

Describe the original collection surface and approximate date, and attach evidence of the disclosure used then. Where you cannot, re-permission the list with a fresh opt-in before messaging it.

A compliant exampleexample

Numbers were collected between 2023 and 2026 at checkout on acmecoffee.com using the disclosure shown in the attached screenshot; the consent date is stored per record.

Rules you will hit next

6 other rules read campaign.message_flow. Fixing one field to satisfy a single rule is how a resubmission trades one rejection for another, so read these before you change anything.

All consent flow rules

CON-IMPORTED-LIST is one of 101 consent flow rules in the 915-rule 10DLC registry. Free to cite under CC BY 4.0.

Reading the rules is the easy part.

Ekas runs every rule that gates approval, 823 of these 915, against your registration before it reaches the carrier. It reads your site, your policy pages and your opt-in the way a reviewer would, and hands you the fix, not just the verdict.