The terms and conditions attestation must be set
The requirementstatement
The campaign's terms-and-conditions attestation flag must be set to true, alongside supplying the URL.
- Severityseverity
- BlockingBLOCKINGBreaking this rule gets the submission rejected. There is no partial credit.
- When it bitesphase
- Gates approvalapprovalGet this wrong and the brand or campaign is refused at registration.
- What is checkedobject
- campaign.termsAndConditions attestation
- Where it liveslayer
- Policy pagesPOLICY_PAGE
- How Ekas settles itdetectability
- DeterministicDETERMINISTIC
- Settled in code from the values you submitted. No model involved, no judgement call, same answer every time.
- What the fix involvesfailureClass
- Fix the fieldRETRY_FIELD
- A better value in the form fixes it. Ekas can rewrite it and re-check.
- Who requires itauthorities
- TCRBirdBandwidthAzure ACS
- When it appliesapplicabilityText
- Applies to every 10DLC registration.
Why this rule existsrationale
The flag is a declaration by the registering party, not a pointer to a document: at TCR it attests that the campaign runs no affiliate marketing, and at Bandwidth and Bird that the programme follows the CTIA principles. Its enum permits only true, so an unset flag is rejected before any document is fetched — and because the form shows it next to the URL field, people assume filling one satisfies the other.
How to fix itremediation
Set the terms-and-conditions attestation to true on the campaign, and make sure the statement it carries is actually true of your programme before you do. Done when both the flag and the URL are set.
A compliant exampleexample
terms_and_conditions: true · terms_and_conditions_url: https://acmecoffee.com/sms-terms
Common mistakespitfalls
- At TCR the flag attests that the campaign involves no affiliate marketing. Setting it true on a campaign that does is a false attestation, not a form-filling step — fix the campaign instead.
Provider rejection codescodes
The code you get back when this rule is what failed, and whether that provider lets you resubmit.
| Provider | Code | Resubmit |
|---|---|---|
| TCR | 501 | Yes |
Notesnotes
Absorbs POL-006, which states the same flag together with the reminder that the flag alone is not enough. The URL half is POL-002.
Rules you will hit next
Other policy pages rules at the same severity. A registration is judged as a whole, not rule by rule.
POL-001A privacy policy URL is required on the campaignBlockingBLOCKINGPOL-002A terms and conditions URL is required on the campaignBlockingBLOCKINGPOL-003An uploaded policy document must fit the provider file constraintsBlockingBLOCKINGPOL-010Both policy URLs must resolve and return content anonymouslyBlockingBLOCKINGPOL-015The policy host must serve a valid certificate of its ownBlockingBLOCKINGPOL-016The privacy policy URL must open an actual privacy policyBlockingBLOCKING
POL-005 is one of 157 policy pages rules in the 915-rule 10DLC registry. Free to cite under CC BY 4.0.