Legal name must match the IRS record for the EIN

The requirementstatement

The registered legal company name must match the IRS CP-575 / 147C record for the submitted EIN, character for character.

Severityseverity
BlockingBLOCKINGBreaking this rule gets the submission rejected. There is no partial credit.
When it bitesphase
Gates approvalapprovalGet this wrong and the brand or campaign is refused at registration.
What is checkedobject
brand.company_name + brand.ein
Where it liveslayer
BrandBRAND
How Ekas settles itdetectability
External recordEXTERNAL_DATA
The fact that settles it lives in a register we cannot query, such as the IRS file, a postal database, or another provider’s tenant. Reported as a warning with the evidence to check, not as a pass.
What the fix involvesfailureClass
Wait on someone elseTERMINAL_EXTERNAL
Needs an external system or a waiting period, such as IRS propagation, a vetting result, or a carrier queue.
Who requires itauthorities
TCRTwilioTelnyxBandwidthAWS
When it appliesapplicabilityText
Applies to every 10DLC registration.

Why this rule existsrationale

Vetting queries IRS records directly, so the legal name is matched mechanically rather than judged. Punctuation and capitalisation differences that a human would ignore — "ACME, Inc." against "Acme Inc" — fail the comparison, which is why this rejects registrations that look obviously correct to their owner.

How to fix itremediation

Use the exact legal name printed on your IRS CP-575 confirmation letter (or request a 147C letter from the IRS). Punctuation and capitalisation matter: "ACME, Inc." and "Acme Inc" are different records.

Provider rejection codescodes

The code you get back when this rule is what failed, and whether that provider lets you resubmit.

ProviderCodeResubmit
Twilio30900Yes
AWSBRAND_TAX_ID_MISMATCHYes

Check this yourselfattestation

No tool can settle this one for you. Here is the check, and what wrong looks like.

Does the legal name on the brand match the IRS CP-575 or 147C letter character for character, punctuation included?

  1. 1Open the CP-575 the IRS issued when the EIN was assigned. If it has been lost, call the IRS Business & Specialty Tax Line on 800-829-4933 and request a 147C — it is free and it is the same authoritative name.
  2. 2Read the name off the letter and compare it to the brand field one character at a time: commas, full stops, a leading "The", and the entity suffix all count.

What wrong looks like: "ACME, Inc." on the letter and "Acme Inc" in the form. A person reads those as the same company; the comparison is mechanical and reads them as two different records.

Notesnotes

We cannot verify this without an IRS lookup, so we surface it as a pre-submission warning with the evidence the user should check, never as a pass.

Rules you will hit next

One other rule reads brand.company_name + brand.ein. Fixing one field to satisfy a single rule is how a resubmission trades one rejection for another, so read these before you change anything.

All brand rules

BRD-002 is one of 196 brand rules in the 915-rule 10DLC registry. Free to cite under CC BY 4.0.

Reading the rules is the easy part.

Ekas runs every rule that gates approval, 823 of these 915, against your registration before it reaches the carrier. It reads your site, your policy pages and your opt-in the way a reviewer would, and hands you the fix, not just the verdict.