The opt-in URL must serve a certificate that verifies
The requirementstatement
The opt-in URL must present a valid, verifiable TLS certificate — not expired, self-signed, or issued for another hostname.
- Severityseverity
- BlockingBLOCKINGBreaking this rule gets the submission rejected. There is no partial credit.
- When it bitesphase
- Gates approvalapprovalGet this wrong and the brand or campaign is refused at registration.
- What is checkedobject
- opt-in URL TLS chain
- Where it liveslayer
- Consent flowCONSENT_FLOW
- How Ekas settles itdetectability
- AI · crawlCRAWL
- Needs your live site or policy page fetched and read. Ekas crawls it the way a reviewer would.
- What the fix involvesfailureClass
- Fix the websiteTERMINAL_WEBSITE
- The fix lives on your site. No amount of rewording the form clears it.
- Who requires itauthorities
- AWSBandwidth
- When it appliesapplicabilityText
- Applies to every 10DLC registration.
Why this rule existsrationale
How to fix itremediation
Renew or reissue the certificate for the exact hostname in the submitted URL, including the www or bare-domain form you actually registered. Test it from outside your network — an internal proxy or a pinned certificate hides the failure from everyone inside. Done when an external SSL checker reports a complete, valid chain.
A compliant exampleexample
opt_in_url: https://acmecoffee.com/checkout — certificate valid for acmecoffee.com, chain complete.
Common mistakespitfalls
- A certificate valid for acmecoffee.com and not for www.acmecoffee.com fails whenever the submitted URL uses the other form, which is the most common version of this.
- An expired intermediate still lets most browsers through and fails a strict crawler — the browser test is not the test that matters.
Provider rejection codescodes
The code you get back when this rule is what failed, and whether that provider lets you resubmit.
| Provider | Code | Resubmit |
|---|---|---|
| Bandwidth/DCA | 2103 | Yes |
Notesnotes
Rules you will hit next
Other consent flow rules at the same severity. A registration is judged as a whole, not rule by rule.
CON-024 is one of 101 consent flow rules in the 915-rule 10DLC registry. Free to cite under CC BY 4.0.