The sending entities must be named before consent is captured

The requirementstatement

The authorised sending entities must be disclosed before the consumer acts, not on the confirmation screen or in the first message.

Severityseverity
BlockingBLOCKINGBreaking this rule gets the submission rejected. There is no partial credit.
When it bitesphase
Gates approvalapprovalGet this wrong and the brand or campaign is refused at registration.
What is checkedobject
disclosure ordering on the opt-in surface
Where it liveslayer
Consent flowCONSENT_FLOW
How Ekas settles itdetectability
AI · crawlCRAWL
Needs your live site or policy page fetched and read. Ekas crawls it the way a reviewer would.
What the fix involvesfailureClass
Fix the websiteTERMINAL_WEBSITE
The fix lives on your site. No amount of rewording the form clears it.
Who requires itauthorities
AT&T
When it appliesapplicabilityText
Applies to every 10DLC registration.

Why this rule existsrationale

Consent is given at the moment of the act, so a name disclosed afterwards was not part of what was agreed to. Brands get this wrong in a specific and understandable way: the confirmation page is where they put the full legal detail, because that is the page nobody has to be persuaded by.

How to fix itremediation

Move the entity names above the consent control, inside the sentence the consumer is agreeing to. Keep them on the confirmation as well if you like — the requirement is that they appear before the act, not that they appear only there. Done when the names are on screen at the moment the box is ticked.

A compliant exampleexample

☐ Text me offers from Acme Coffee and my local Acme Coffee franchise location.

[Join] — the names appear above this button, not on the page it leads to.

Only meaningful once these passdependsOn

  • CON-123Every entity allowed to send must be named in the consent

Notesnotes

Depends on CON-123: where no entity is named at all, that is CON-123's finding and this rule has no ordering to judge.

Rules you will hit next

Other consent flow rules at the same severity. A registration is judged as a whole, not rule by rule.

All consent flow rules

CON-124 is one of 101 consent flow rules in the 915-rule 10DLC registry. Free to cite under CC BY 4.0.

Reading the rules is the easy part.

Ekas runs every rule that gates approval, 823 of these 915, against your registration before it reaches the carrier. It reads your site, your policy pages and your opt-in the way a reviewer would, and hands you the fix, not just the verdict.