Some states make reassigned-number screening mandatory
The requirementstatement
Where a state requires it, reassigned-number screening is an obligation rather than a safe-harbour option.
- Severityseverity
- HighHIGHRejected by at least one carrier or provider, and a common cause of failure at the rest.
- When it bitesphase
- After you are livepostFalls due once you are sending: STOP handling, quiet hours, suppression, record retention.
- What is checkedobject
- reassigned-number screening policy
- Where it liveslayer
- OperationalOPERATIONAL
- How Ekas settles itdetectability
- External recordEXTERNAL_DATA
- The fact that settles it lives in a register we cannot query, such as the IRS file, a postal database, or another provider’s tenant. Reported as a warning with the evidence to check, not as a pass.
- What the fix involvesfailureClass
- Wait on someone elseTERMINAL_EXTERNAL
- Needs an external system or a waiting period, such as IRS propagation, a vetting result, or a carrier queue.
- Who requires itauthorities
- state law (ME)
- When it appliesapplicabilityText
- Applies to every 10DLC registration.
Why this rule existsrationale
How to fix itremediation
Screen every number rather than maintaining a state-conditional policy — the lookup is the same one the safe harbour needs, so doing it universally satisfies both. Done when screening is unconditional rather than triggered by a state field you may not hold.
Check this yourselfattestation
No tool can settle this one for you. Here is the check, and what wrong looks like.
Is reassigned-number screening unconditional, rather than triggered by a state field you may not hold?
- 1Decide between screening every number and building state-conditional logic on location data you can defend. The first is cheaper than it looks.
- 2It is the same lookup the federal safe harbour needs, so doing it universally satisfies both.
What wrong looks like: Maine converts the federal safe harbour into a duty. National programmes miss it because the federal framing — screen if you want the defence — is the one everybody read.
Notesnotes
Rules you will hit next
Other operational rules at the same severity. A registration is judged as a whole, not rule by rule.
OPS-088 is one of 139 operational rules in the 915-rule 10DLC registry. Free to cite under CC BY 4.0.