Attributes that do not apply to the registration type must be empty

The requirementstatement

Conditionally-allowed fields must not be populated when they do not apply to the chosen registration type.

Severityseverity
MediumMEDIUMUsually survives review, but lowers your trust score or invites a manual look you would rather avoid.
When it bitesphase
Gates approvalapprovalGet this wrong and the brand or campaign is refused at registration.
What is checkedobject
campaign attributes
Where it liveslayer
CampaignCAMPAIGN
How Ekas settles itdetectability
DeterministicDETERMINISTIC
Settled in code from the values you submitted. No model involved, no judgement call, same answer every time.
What the fix involvesfailureClass
Fix the fieldRETRY_FIELD
A better value in the form fixes it. Ekas can rewrite it and re-check.
Who requires itauthorities
TCRTwilio
When it appliesapplicabilityText
Applies to every 10DLC registration.

Why this rule existsrationale

Populating a field the registration type does not have produces a contradictory record, and validation rejects contradictions rather than ignoring surplus data. It typically happens when a form is cloned from a different brand tier.

How to fix itremediation

Clear attributes that do not apply to this registration type before submitting — notably number pooling on a sole proprietor campaign, which is limited to a single number.

A compliant exampleexample

Sole proprietor campaign: number pool false, single number only.

Rules you will hit next

One other rule reads campaign attributes. Fixing one field to satisfy a single rule is how a resubmission trades one rejection for another, so read these before you change anything.

All campaign rules

CMP-018 is one of 94 campaign rules in the 915-rule 10DLC registry. Free to cite under CC BY 4.0.

Reading the rules is the easy part.

Ekas runs every rule that gates approval, 823 of these 915, against your registration before it reaches the carrier. It reads your site, your policy pages and your opt-in the way a reviewer would, and hands you the fix, not just the verdict.