Promotional content anywhere requires MARKETING to be declared

The requirementstatement

Where any campaign text describes promotional or marketing content, MARKETING must be a declared use case or sub-use case.

Severityseverity
BlockingBLOCKINGBreaking this rule gets the submission rejected. There is no partial credit.
When it bitesphase
Gates approvalapprovalGet this wrong and the brand or campaign is refused at registration.
What is checkedobject
campaign.description + message_flow + sample[] ↔ campaign.usecase
Where it liveslayer
CampaignCAMPAIGN
How Ekas settles itdetectability
AI · formAI_FORM
A semantic question about what you wrote: whether a description matches a use case, whether a name looks like a filed entity. Judged by a model against written criteria.
What the fix involvesfailureClass
Fix the fieldRETRY_FIELD
A better value in the form fixes it. Ekas can rewrite it and re-check.
Who requires itauthorities
BandwidthInfobipTelnyx
When it appliesapplicabilityText
Applies to every 10DLC registration.

Why this rule existsrationale

The use case sets the consent standard the campaign is held to, and promotional content needs express written consent where transactional content does not — so an undeclared marketing programme is being judged against a standard that does not apply to it. Businesses reach this by classifying on intent rather than content: a shipping notification carrying a discount code is filed as a delivery notification because that is what it is for, and it is promotional the moment the code is in it.

How to fix itremediation

Either declare MARKETING (or MIXED with a marketing sub-use case) and collect promotional-grade consent for everyone on the list, or take the promotional content out of every field until nothing offers, discounts or advertises. Done when the declared use case and the content agree in both directions.

A compliant exampleexample

Samples mention "20% off all espresso blends this weekend" → use case MARKETING, not DELIVERY_NOTIFICATION.

Common mistakespitfalls

  • Declaring MARKETING is the cheaper half of the fix; the expensive half is that every number on the list now needs express written consent, and re-labelling the campaign does not re-collect it.
  • One promotional sentence inside an otherwise transactional message makes the whole message promotional. The reviewer grades the message, not the ratio.

Provider rejection codescodes

The code you get back when this rule is what failed, and whether that provider lets you resubmit.

ProviderCodeResubmit
Bandwidth3200Yes
Bandwidth2200Yes
Bandwidth8200Yes

Notesnotes

One rule for four catalog rows because the assertion and the fix are identical wherever the promotional language turns up — description (CMP-040), CTA (CMP-071), samples (MSG-150) and the published privacy policy (POL-077). The providers issue a different reject code per field, which is why the catalog keeps them apart; a submitter fixing one has to fix all of them, so splitting the rule would report one defect four times.

Rules you will hit next

Other campaign rules at the same severity. A registration is judged as a whole, not rule by rule.

All campaign rules

CMP-040 is one of 94 campaign rules in the 915-rule 10DLC registry. Free to cite under CC BY 4.0.

Reading the rules is the easy part.

Ekas runs every rule that gates approval, 823 of these 915, against your registration before it reaches the carrier. It reads your site, your policy pages and your opt-in the way a reviewer would, and hands you the fix, not just the verdict.