Promotional content anywhere requires MARKETING to be declared
The requirementstatement
Where any campaign text describes promotional or marketing content, MARKETING must be a declared use case or sub-use case.
- Severityseverity
- BlockingBLOCKINGBreaking this rule gets the submission rejected. There is no partial credit.
- When it bitesphase
- Gates approvalapprovalGet this wrong and the brand or campaign is refused at registration.
- What is checkedobject
- campaign.description + message_flow + sample[] ↔ campaign.usecase
- Where it liveslayer
- CampaignCAMPAIGN
- How Ekas settles itdetectability
- AI · formAI_FORM
- A semantic question about what you wrote: whether a description matches a use case, whether a name looks like a filed entity. Judged by a model against written criteria.
- What the fix involvesfailureClass
- Fix the fieldRETRY_FIELD
- A better value in the form fixes it. Ekas can rewrite it and re-check.
- Who requires itauthorities
- BandwidthInfobipTelnyx
- When it appliesapplicabilityText
- Applies to every 10DLC registration.
Why this rule existsrationale
How to fix itremediation
Either declare MARKETING (or MIXED with a marketing sub-use case) and collect promotional-grade consent for everyone on the list, or take the promotional content out of every field until nothing offers, discounts or advertises. Done when the declared use case and the content agree in both directions.
A compliant exampleexample
Samples mention "20% off all espresso blends this weekend" → use case MARKETING, not DELIVERY_NOTIFICATION.
Common mistakespitfalls
- Declaring MARKETING is the cheaper half of the fix; the expensive half is that every number on the list now needs express written consent, and re-labelling the campaign does not re-collect it.
- One promotional sentence inside an otherwise transactional message makes the whole message promotional. The reviewer grades the message, not the ratio.
Provider rejection codescodes
The code you get back when this rule is what failed, and whether that provider lets you resubmit.
| Provider | Code | Resubmit |
|---|---|---|
| Bandwidth | 3200 | Yes |
| Bandwidth | 2200 | Yes |
| Bandwidth | 8200 | Yes |
Notesnotes
Rules you will hit next
Other campaign rules at the same severity. A registration is judged as a whole, not rule by rule.
CMP-040 is one of 94 campaign rules in the 915-rule 10DLC registry. Free to cite under CC BY 4.0.