The disclosure must name the programme the consumer is joining
The requirementstatement
The point-of-consent disclosure must carry a programme or product description — what this particular messaging programme is.
- Severityseverity
- BlockingBLOCKINGBreaking this rule gets the submission rejected. There is no partial credit.
- When it bitesphase
- Gates approvalapprovalGet this wrong and the brand or campaign is refused at registration.
- What is checkedobject
- consent disclosure text
- Where it liveslayer
- Consent flowCONSENT_FLOW
- How Ekas settles itdetectability
- AI · crawlCRAWLAI · visionVISION
- Needs your live site or policy page fetched and read. Ekas crawls it the way a reviewer would. Needs the pixels: a screenshot of the opt-in surface, a scanned paper form, an MMS attachment.
- What the fix involvesfailureClass
- Fix the websiteTERMINAL_WEBSITE
- The fix lives on your site. No amount of rewording the form clears it.
- Who requires itauthorities
- CTIAT-MobileTCRAWSBandwidthTwilio
- When it appliesapplicabilityText
- Applies to every 10DLC registration.
Why this rule existsrationale
How to fix itremediation
Name the programme in the consent sentence and use that same name in the opt-in confirmation, the HELP reply and the terms. Where the programme has no name, describe the product instead — "coffee subscription updates" is a description; "updates" is not. Done when the same words appear at the point of consent and in the first message that arrives.
A compliant exampleexample
☐ Join Acme Coffee Rewards: text me offers and rewards balance updates.
Common mistakespitfalls
- Naming the programme only in the page heading leaves the consent sentence generic, and the sentence is what a reviewer quotes.
Notesnotes
Rules you will hit next
6 other rules read consent disclosure text. Fixing one field to satisfy a single rule is how a resubmission trades one rejection for another, so read these before you change anything.
CON-080 is one of 101 consent flow rules in the 915-rule 10DLC registry. Free to cite under CC BY 4.0.