Consent disclosure must state the message type or purpose
The requirementstatement
The consumer must be told what kind of messages they are agreeing to receive.
- Severityseverity
- BlockingBLOCKINGBreaking this rule gets the submission rejected. There is no partial credit.
- When it bitesphase
- Gates approvalapprovalGet this wrong and the brand or campaign is refused at registration.
- What is checkedobject
- consent disclosure text
- Where it liveslayer
- Consent flowCONSENT_FLOW
- How Ekas settles itdetectability
- AI · crawlCRAWLAI · visionVISION
- Needs your live site or policy page fetched and read. Ekas crawls it the way a reviewer would. Needs the pixels: a screenshot of the opt-in surface, a scanned paper form, an MMS attachment.
- What the fix involvesfailureClass
- Fix the websiteTERMINAL_WEBSITE
- The fix lives on your site. No amount of rewording the form clears it.
- Who requires itauthorities
- CTIATCRTwilioAWS
- When it appliesapplicabilityText
- Applies to every 10DLC registration.
Why this rule existsrationale
Consent is scoped to what was disclosed. A consumer who opted in for order updates and then receives promotions did not consent to those promotions, and their complaint is well-founded — this is the single most common source of consumer-initiated spam reports, which are what drive carrier filtering against your numbers.
How to fix itremediation
Name the message category explicitly and make it match your declared use case — "marketing and promotional messages", "appointment reminders", "order and delivery updates". If you send more than one category, say so, and consider whether they need separate opt-ins.
A compliant exampleexample
By checking this box, you agree to receive recurring automated marketing text messages from Acme Coffee at the number provided. Consent is not a condition of any purchase. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help. See our Terms of Service and Privacy Policy.
Common mistakespitfalls
- Declaring MARKETING as the use case while the disclosure only mentions "account updates" fails both this rule and the use-case consistency check.
Rules you will hit next
6 other rules read consent disclosure text. Fixing one field to satisfy a single rule is how a resubmission trades one rejection for another, so read these before you change anything.
CON-060The opt-in language must actually say SMS or text messageBlockingBLOCKINGCON-080The disclosure must name the programme the consumer is joiningBlockingBLOCKINGCON-123Every entity allowed to send must be named in the consentBlockingBLOCKINGCON-125Consent must not be claimed on behalf of unnamed partnersBlockingBLOCKINGCON-DISC-BRANDConsent disclosure must identify the sending brand by nameBlockingBLOCKINGCON-DISC-NOT-CONDITIONPromotional consent must state it is not a condition of purchaseBlockingBLOCKING
CON-DISC-PURPOSE is one of 101 consent flow rules in the 915-rule 10DLC registry. Free to cite under CC BY 4.0.