Consent must come from the consumer, not from a legal process
The requirementstatement
Permission to message obtained by court order, or by any other mechanism the consumer did not initiate, is not consent.
- Severityseverity
- BlockingBLOCKINGBreaking this rule gets the submission rejected. There is no partial credit.
- When it bitesphase
- Gates approvalapprovalGet this wrong and the brand or campaign is refused at registration.
- What is checkedobject
- consent provenance declaration
- Where it liveslayer
- Consent flowCONSENT_FLOW
- How Ekas settles itdetectability
- AI · formAI_FORM
- A semantic question about what you wrote: whether a description matches a use case, whether a name looks like a filed entity. Judged by a model against written criteria.
- What the fix involvesfailureClass
- Hard stopHARD_STOP
- Not remediable. Resubmitting will not help, and anyone offering to fix it is selling you a rejection.
- Who requires itauthorities
- AWSBandwidth
- When it appliesapplicabilityText
- Applies to every 10DLC registration.
Why this rule existsrationale
Consent is a decision the consumer makes, so an order compelling contact is the opposite of one however lawful the order is. Bandwidth is unusually blunt about the consequence: if you can obtain opt-in another way, resubmit — and if you cannot, do not, because the opt-in will never be compliant. That sentence is worth surfacing before submission rather than after.
How to fix itremediation
Messaging on this basis cannot be registered. Where the same consumers can be asked directly — a form, a call, a signed document — collect that consent and describe it instead. Where they cannot, there is no route to registration and resubmitting will not produce one.
Provider rejection codescodes
The code you get back when this rule is what failed, and whether that provider lets you resubmit.
| Provider | Code | Resubmit |
|---|---|---|
| Bandwidth | 2126 | No |
| Bandwidth/DCA2 | 714 | No |
Notesnotes
Bandwidth marks 2126 conditionally remediable: remediable only if consent can be re-obtained lawfully by another method, and not remediable at all otherwise. Recorded as non-remediable because the rule fires on the court-order basis itself, which is the unfixable case.
Rules you will hit next
Other consent flow rules at the same severity. A registration is judged as a whole, not rule by rule.
CON-008The live CTA and the declared message flow must say the same thingBlockingBLOCKINGCON-010The three subscriber-management attributes must be declared trueBlockingBLOCKINGCON-013Subscriber attributes must agree with the message bodies suppliedBlockingBLOCKINGCON-023Evidence URLs must resolve without a loginBlockingBLOCKINGCON-024The opt-in URL must serve a certificate that verifiesBlockingBLOCKINGCON-027The opt-in URL must land on a page that carries the opt-inBlockingBLOCKING
CON-145 is one of 101 consent flow rules in the 915-rule 10DLC registry. Free to cite under CC BY 4.0.