Emergency and public-safety use cases exclude sole proprietors

The requirementstatement

Public-safety and emergency use cases are not available to a SOLE_PROPRIETOR brand.

Severityseverity
BlockingBLOCKINGBreaking this rule gets the submission rejected. There is no partial credit.
When it bitesphase
Gates approvalapprovalGet this wrong and the brand or campaign is refused at registration.
What is checkedobject
brand.entity_type + campaign.usecase
Where it liveslayer
Brand ↔ campaignCROSS
How Ekas settles itdetectability
DeterministicDETERMINISTIC
Settled in code from the values you submitted. No model involved, no judgement call, same answer every time.
What the fix involvesfailureClass
Fix the fieldRETRY_FIELD
A better value in the form fixes it. Ekas can rewrite it and re-check.
Who requires itauthorities
TCR
When it appliesapplicabilityText
Applies when the brand is a sole proprietor.

Why this rule existsrationale

Emergency messaging bypasses filtering that protects consumers from everything else, so it is restricted to registered entities that can be held accountable for misuse. An individual with no EIN cannot be vetted to that standard.

How to fix itremediation

Register the organisation as a standard entity with its EIN. If the messaging is genuinely operational rather than emergency, choose CUSTOMER_CARE or ACCOUNT_NOTIFICATION instead.

A compliant exampleexample

Entity type: PRIVATE_PROFIT or GOVERNMENT · Use case: EMERGENCY

Rules you will hit next

2 other rules read brand.entity_type + campaign.usecase. Fixing one field to satisfy a single rule is how a resubmission trades one rejection for another, so read these before you change anything.

All brand ↔ campaign rules

XBC-004 is one of 13 brand ↔ campaign rules in the 915-rule 10DLC registry. Free to cite under CC BY 4.0.

Reading the rules is the easy part.

Ekas runs every rule that gates approval, 823 of these 915, against your registration before it reaches the carrier. It reads your site, your policy pages and your opt-in the way a reviewer would, and hands you the fix, not just the verdict.