Sole proprietor brands may only run the sole proprietor use case

The requirementstatement

A SOLE_PROPRIETOR brand must register its campaign under the SOLE_PROPRIETOR use case; standard campaign types are unavailable to that tier.

Severityseverity
BlockingBLOCKINGBreaking this rule gets the submission rejected. There is no partial credit.
When it bitesphase
Gates approvalapprovalGet this wrong and the brand or campaign is refused at registration.
What is checkedobject
brand.entity_type + campaign.usecase
Where it liveslayer
Brand ↔ campaignCROSS
How Ekas settles itdetectability
DeterministicDETERMINISTIC
Settled in code from the values you submitted. No model involved, no judgement call, same answer every time.
What the fix involvesfailureClass
Fix the fieldRETRY_FIELD
A better value in the form fixes it. Ekas can rewrite it and re-check.
Who requires itauthorities
TCRTwilio
When it appliesapplicabilityText
Applies when the brand is a sole proprietor.

Why this rule existsrationale

The sole proprietor tier exists as a low-volume path for individuals with no EIN, and it comes with its own throughput caps and a single-number limit. Standard use cases assume a vetted registered entity behind them, so the platform refuses the combination rather than granting an individual standard-tier treatment.

How to fix itremediation

Select the Sole Proprietor use case for this campaign. If you need a standard use case such as Marketing, obtain an EIN and re-register the brand as a standard entity first — the tier, not the campaign, is what limits you.

A compliant exampleexample

Use case: SOLE_PROPRIETOR

Only meaningful once these passdependsOn

  • BRD-065Sole proprietor must have no EIN

Notesnotes

Catalog BRD-089. The most common failure after a sole proprietor brand is itself accepted.

Rules you will hit next

2 other rules read brand.entity_type + campaign.usecase. Fixing one field to satisfy a single rule is how a resubmission trades one rejection for another, so read these before you change anything.

All brand ↔ campaign rules

XBC-001 is one of 13 brand ↔ campaign rules in the 915-rule 10DLC registry. Free to cite under CC BY 4.0.

Reading the rules is the easy part.

Ekas runs every rule that gates approval, 823 of these 915, against your registration before it reaches the carrier. It reads your site, your policy pages and your opt-in the way a reviewer would, and hands you the fix, not just the verdict.