The description must match the sample messages

The requirementstatement

The campaign description must describe the messages the samples actually show.

Severityseverity
BlockingBLOCKINGBreaking this rule gets the submission rejected. There is no partial credit.
When it bitesphase
Gates approvalapprovalGet this wrong and the brand or campaign is refused at registration.
What is checkedobject
campaign.description + campaign.sample[]
How Ekas settles itdetectability
AI · formAI_FORM
A semantic question about what you wrote: whether a description matches a use case, whether a name looks like a filed entity. Judged by a model against written criteria.
What the fix involvesfailureClass
Fix the fieldRETRY_FIELD
A better value in the form fixes it. Ekas can rewrite it and re-check.
Who requires itauthorities
TCRTwilioBandwidthAWS
When it appliesapplicabilityText
Applies to every 10DLC registration.

Why this rule existsrationale

The description is the claim and the samples are the evidence, so reviewers read them against each other first. A description promising appointment reminders beside samples full of promotions is the clearest possible signal that one of the two is untrue.

How to fix itremediation

Rewrite whichever is wrong so the description enumerates the message types the samples demonstrate, and the samples cover the types the description promises.

A compliant exampleexample

Description mentions promotions, order updates and event invites → one sample of each.

Rules you will hit next

One other rule reads campaign.description + campaign.sample[]. Fixing one field to satisfy a single rule is how a resubmission trades one rejection for another, so read these before you change anything.

All message content rules

MSG-142 is one of 122 message content rules in the 915-rule 10DLC registry. Free to cite under CC BY 4.0.

Reading the rules is the easy part.

Ekas runs every rule that gates approval, 823 of these 915, against your registration before it reaches the carrier. It reads your site, your policy pages and your opt-in the way a reviewer would, and hands you the fix, not just the verdict.