The policy must disclose cookies, pixels and tracking

The requirementstatement

The privacy policy must disclose the cookies, pixels, SDKs and tracking it uses, and how to opt out of them.

Severityseverity
MediumMEDIUMUsually survives review, but lowers your trust score or invites a manual look you would rather avoid.
When it bitesphase
Gates approvalapprovalGet this wrong and the brand or campaign is refused at registration.
What is checkedobject
privacy policy body
Where it liveslayer
Policy pagesPOLICY_PAGE
How Ekas settles itdetectability
AI · crawlCRAWL
Needs your live site or policy page fetched and read. Ekas crawls it the way a reviewer would.
What the fix involvesfailureClass
Fix the policyTERMINAL_POLICY
The fix lives in your privacy policy or SMS terms. Ekas can generate the missing clauses.
Who requires itauthorities
CCPA
When it appliesapplicabilityText
Applies to every 10DLC registration.

Why this rule existsrationale

For most brands this is ordinary privacy law with no messaging consequence — except where cart reminders are in scope, when the cookie section is what explains how the message was triggered at all. It is also the section most often contradicted by the site itself, which is what POL-108 catches.

How to fix itremediation

Describe the tracking the site actually loads and give the route to turn it off. Done when the section matches what a browser sees on the home page.

A compliant exampleexample

We use cookies to keep your basket, to measure how the site is used, and — if you have joined the text programme — to tell when a basket was left unfinished. You can manage them from the cookie settings link in the footer.

Rules you will hit next

6 other rules read privacy policy body. Fixing one field to satisfy a single rule is how a resubmission trades one rejection for another, so read these before you change anything.

All policy pages rules

POL-130 is one of 157 policy pages rules in the 915-rule 10DLC registry. Free to cite under CC BY 4.0.

Reading the rules is the easy part.

Ekas runs every rule that gates approval, 823 of these 915, against your registration before it reaches the carrier. It reads your site, your policy pages and your opt-in the way a reviewer would, and hands you the fix, not just the verdict.