The clause must say NOT SHARED, not merely "not sold"
The requirementstatement
The non-sharing statement must separately state that data is not shared — "we do not sell your data" alone is insufficient.
- Severityseverity
- HighHIGHRejected by at least one carrier or provider, and a common cause of failure at the rest.
- When it bitesphase
- Gates approvalapprovalGet this wrong and the brand or campaign is refused at registration.
- What is checkedobject
- privacy policy body
- Where it liveslayer
- Policy pagesPOLICY_PAGE
- How Ekas settles itdetectability
- AI · crawlCRAWL
- Needs your live site or policy page fetched and read. Ekas crawls it the way a reviewer would.
- What the fix involvesfailureClass
- Fix the policyTERMINAL_POLICY
- The fix lives in your privacy policy or SMS terms. Ekas can generate the missing clauses.
- Who requires itauthorities
- TCRT-MobileTwilio
- When it appliesapplicabilityText
- Applies to every 10DLC registration.
Why this rule existsrationale
Sharing covers non-monetary transfer, including passing numbers to an affiliate or sister company at no charge. A policy promising only not to SELL leaves the most common abuse route wide open, which is exactly why reviewers require both words.
How to fix itremediation
Amend the sentence to cover both verbs explicitly: "will not be sold, rented, or shared".
A compliant exampleexample
We do not sell, rent, or share your mobile phone number or SMS consent with third parties or affiliates.
Rules you will hit next
6 other rules read privacy policy body. Fixing one field to satisfy a single rule is how a resubmission trades one rejection for another, so read these before you change anything.
POL-050Privacy policy must state mobile opt-in data is not shared or soldBlockingBLOCKINGPOL-063A policy that says mobile opt-in data is shared is refused outrightBlockingBLOCKINGPOL-078A political brand is held to the same data-sharing banBlockingBLOCKINGPOL-079A charity policy must bar anyone but the charity from using subscriber dataBlockingBLOCKINGPOL-109A cart-reminder programme must say how abandonment is detectedBlockingBLOCKINGPOL-061The non-sharing prohibition must hold even with consumer consentHighHIGH
POL-053 is one of 157 policy pages rules in the 915-rule 10DLC registry. Free to cite under CC BY 4.0.