TCR takes only the first line of the IRS-registered name

The requirementstatement

On a submission that goes to TCR directly, the company name is the first line of the IRS-registered name and nothing after it.

Severityseverity
HighHIGHRejected by at least one carrier or provider, and a common cause of failure at the rest.
When it bitesphase
Gates approvalapprovalGet this wrong and the brand or campaign is refused at registration.
What is checkedobject
brand.company_name
Where it liveslayer
BrandBRAND
How Ekas settles itdetectability
AI · formAI_FORM
A semantic question about what you wrote: whether a description matches a use case, whether a name looks like a filed entity. Judged by a model against written criteria.
What the fix involvesfailureClass
Fix the fieldRETRY_FIELD
A better value in the form fixes it. Ekas can rewrite it and re-check.
Who requires itauthorities
TCR
When it appliesapplicabilityText
Applies to every 10DLC registration.

Why this rule existsrationale

TCR's CSP User Guide asks for the first line where Twilio asks for all of them, so the same IRS letter yields two different correct answers depending on where the registration is filed. A team that standardised on one form and then changed provider gets a name mismatch on a value that was right last month, which is a genuinely baffling rejection.

How to fix itremediation

For a direct TCR submission, take the first line of the IRS-registered name only. Done when the field matches line one of the letter exactly, with no continuation appended.

A compliant exampleexample

company_name: Acme Coffee Co, LLC — the first line, where the letter continues "& Roasting Company" on line two

Notesnotes

Conditional on the submission target, and NOT tagged with `providers` because TCR is the registry every route ends at rather than a provider we can select. The condition lives in the criteria instead, which open with a PASS boundary. In direct conflict with BRD-006 (Twilio); the catalog says explicitly not to merge them, because the two predicates disagree on the same input.

Rules you will hit next

6 other rules read brand.company_name. Fixing one field to satisfy a single rule is how a resubmission trades one rejection for another, so read these before you change anything.

All brand rules

BRD-007 is one of 196 brand rules in the 915-rule 10DLC registry. Free to cite under CC BY 4.0.

Reading the rules is the easy part.

Ekas runs every rule that gates approval, 823 of these 915, against your registration before it reaches the carrier. It reads your site, your policy pages and your opt-in the way a reviewer would, and hands you the fix, not just the verdict.