Submit the US EIN hyphenated

The requirementstatement

A US EIN must be submitted in the hyphenated XX-XXXXXXX form.

Severityseverity
BlockingBLOCKINGBreaking this rule gets the submission rejected. There is no partial credit.
When it bitesphase
Gates approvalapprovalGet this wrong and the brand or campaign is refused at registration.
What is checkedobject
brand.ein
Where it liveslayer
BrandBRAND
How Ekas settles itdetectability
DeterministicDETERMINISTIC
Settled in code from the values you submitted. No model involved, no judgement call, same answer every time.
What the fix involvesfailureClass
Fix the fieldRETRY_FIELD
A better value in the form fixes it. Ekas can rewrite it and re-check.
Who requires itauthorities
TwilioTelnyxSinch
When it appliesapplicabilityText
Applies to every 10DLC registration.

Why this rule existsrationale

Several providers match the EIN as a string rather than as a number, so an unhyphenated one misses a record that is sitting right there — and the rejection says the business could not be verified, which sends people off to check their address and their name. The hyphen is free to add and every provider that does not require it accepts it anyway.

How to fix itremediation

Reformat the EIN as two digits, a hyphen, then seven digits. Done when the value reads 12-3456789 rather than 123456789.

A compliant exampleexample

ein: 12-3456789

Notesnotes

Three providers require the hyphen and the rest accept it, so this is authored universally rather than provider-tagged: the strict-superset form costs nothing and a tag here would silently drop the requirement for the providers that do enforce it. Distinct from BRD-019, which checks there are nine digits at all — the catalog says explicitly not to merge them.

Rules you will hit next

6 other rules read brand.ein. Fixing one field to satisfy a single rule is how a resubmission trades one rejection for another, so read these before you change anything.

All brand rules

BRD-020 is one of 196 brand rules in the 915-rule 10DLC registry. Free to cite under CC BY 4.0.

Reading the rules is the easy part.

Ekas runs every rule that gates approval, 823 of these 915, against your registration before it reaches the carrier. It reads your site, your policy pages and your opt-in the way a reviewer would, and hands you the fix, not just the verdict.