An SSN is not a business registration number

The requirementstatement

A Social Security Number must not be submitted in the business registration number field.

Severityseverity
BlockingBLOCKINGBreaking this rule gets the submission rejected. There is no partial credit.
When it bitesphase
Gates approvalapprovalGet this wrong and the brand or campaign is refused at registration.
What is checkedobject
brand.ein
Where it liveslayer
BrandBRAND
How Ekas settles itdetectability
DeterministicDETERMINISTIC
Settled in code from the values you submitted. No model involved, no judgement call, same answer every time.
What the fix involvesfailureClass
Fix the fieldRETRY_FIELD
A better value in the form fixes it. Ekas can rewrite it and re-check.
Who requires itauthorities
TCRAWS
When it appliesapplicabilityText
Applies to every 10DLC registration.

Why this rule existsrationale

A sole proprietor with no EIN reaches for the number they do have, and the field accepts nine digits without complaint. It fails verification — an SSN is not in any business register — and in the meantime a government identifier has been sent to a registry that had no business receiving it. The correct route for that user is the sole-proprietor tier, which asks for no tax ID at all.

How to fix itremediation

Remove the SSN. If the business has an EIN, use it; if it does not, register on the sole-proprietor tier, which verifies by mobile OTP instead. Done when the field holds an EIN or is empty on a sole-proprietor brand.

A compliant exampleexample

ein: 12-3456789 (an EIN) — never 123-45-6789 (an SSN)

Common mistakespitfalls

  • Applying for an EIN is free and takes minutes on the IRS site, so the sole-proprietor tier is a choice rather than the only option — but it is the right one below the volume threshold.

Rules you will hit next

6 other rules read brand.ein. Fixing one field to satisfy a single rule is how a resubmission trades one rejection for another, so read these before you change anything.

All brand rules

BRD-021 is one of 196 brand rules in the 915-rule 10DLC registry. Free to cite under CC BY 4.0.

Reading the rules is the easy part.

Ekas runs every rule that gates approval, 823 of these 915, against your registration before it reaches the carrier. It reads your site, your policy pages and your opt-in the way a reviewer would, and hands you the fix, not just the verdict.