A government brand must carry the government attribute to get its class

The requirementstatement

A GOVERNMENT brand must have the governmentEntity attribute set before the top carrier class can be assumed.

Severityseverity
HighHIGHRejected by at least one carrier or provider, and a common cause of failure at the rest.
When it bitesphase
Gates approvalapprovalGet this wrong and the brand or campaign is refused at registration.
What is checkedobject
brand.optional_attributes.government_entity
Where it liveslayer
BrandBRAND
How Ekas settles itdetectability
DeterministicDETERMINISTIC
Settled in code from the values you submitted. No model involved, no judgement call, same answer every time.
What the fix involvesfailureClass
Fix the fieldRETRY_FIELD
A better value in the form fixes it. Ekas can rewrite it and re-check.
Who requires itauthorities
TCRAT&TT-Mobile
When it appliesapplicabilityText
Applies when the brand is a government.

Why this rule existsrationale

The entity type and the attribute are separate: registering as GOVERNMENT selects the classification, but the throughput comes from an optional attribute that verification sets — and when it does not, the brand sits at the bottom carrier class with no error anywhere. Agencies plan capacity on the class they expected and find out on the day of a mass notification, which is the worst possible moment for a government sender.

How to fix itremediation

Check the brand record for the governmentEntity attribute after verification completes. If it is missing, file an appeal in the "Verify Government status" category with the authorising statute or the agency's .gov domain as evidence rather than re-registering. Done when the attribute reads true on the brand.

A compliant exampleexample

entity_type: GOVERNMENT · government_entity: true — both, not just the entity type

Common mistakespitfalls

  • The attribute is what carriers read, not the entity type, so a GOVERNMENT brand without it is treated as an ordinary standard brand however it was registered.

Notesnotes

BRD-263 is the appeal route when this attribute is missing on an otherwise VERIFIED brand; this rule is the detection.

Rules you will hit next

Other brand rules at the same severity. A registration is judged as a whole, not rule by rule.

All brand rules

BRD-064 is one of 196 brand rules in the 915-rule 10DLC registry. Free to cite under CC BY 4.0.

Reading the rules is the easy part.

Ekas runs every rule that gates approval, 823 of these 915, against your registration before it reaches the carrier. It reads your site, your policy pages and your opt-in the way a reviewer would, and hands you the fix, not just the verdict.