Do not queue a second Authentication+ vet behind a pending one
The requirementstatement
A second Authentication+ vet must not be submitted while one is pending.
- Severityseverity
- MediumMEDIUMUsually survives review, but lowers your trust score or invites a manual look you would rather avoid.
- When it bitesphase
- Gates approvalapprovalGet this wrong and the brand or campaign is refused at registration.
- What is checkedobject
- the Authentication+ vet queue
- Where it liveslayer
- BrandBRAND
- How Ekas settles itdetectability
- DeterministicDETERMINISTIC
- Settled in code from the values you submitted. No model involved, no judgement call, same answer every time.
- What the fix involvesfailureClass
- Fix the fieldRETRY_FIELD
- A better value in the form fixes it. Ekas can rewrite it and re-check.
- Who requires itauthorities
- TCR
- When it appliesapplicabilityText
- Applies when the brand is a public company.
Why this rule existsrationale
The second order is refused rather than queued, so the natural response to a vet that seems stuck — order another one — costs a fee and achieves nothing. It seems stuck because the 2FA has not been answered yet, which is a different problem with a different fix.
How to fix itremediation
Check whether the 2FA mail has been answered before ordering anything. If the link has expired, re-request it (BRD-227); if the window has passed entirely, the existing vet has to fail before a new one can be placed. Done when only one Authentication+ vet is in flight.
A compliant exampleexample
One Authentication+ vet in flight — chase the 2FA mail rather than placing a second order
Provider rejection codescodes
The code you get back when this rule is what failed, and whether that provider lets you resubmit.
| Provider | Code | Resubmit |
|---|---|---|
| TCR | 525 | Yes |
Rules you will hit next
Other brand rules at the same severity. A registration is judged as a whole, not rule by rule.
BRD-037Low-Volume Standard is not available to a non-US brand that needs vettingMediumMEDIUMBRD-051Russell 3000 membership sets the starting carrier classMediumMEDIUMBRD-059A unified fundraising short code needs five years of operating historyMediumMEDIUMBRD-090A sole-proprietor brand cannot move between providersMediumMEDIUMBRD-106The business phone should be findable in a web searchMediumMEDIUMBRD-126The brand website is the root domain, not a page inside itMediumMEDIUM
BRD-228 is one of 196 brand rules in the 915-rule 10DLC registry. Free to cite under CC BY 4.0.