One political import at a time

The requirementstatement

A second Campaign Verify import must not be submitted while one is in progress.

Severityseverity
BlockingBLOCKINGBreaking this rule gets the submission rejected. There is no partial credit.
When it bitesphase
Gates approvalapprovalGet this wrong and the brand or campaign is refused at registration.
What is checkedobject
the Campaign Verify import queue
Where it liveslayer
BrandBRAND
How Ekas settles itdetectability
DeterministicDETERMINISTIC
Settled in code from the values you submitted. No model involved, no judgement call, same answer every time.
What the fix involvesfailureClass
Fix the fieldRETRY_FIELD
A better value in the form fixes it. Ekas can rewrite it and re-check.
Who requires itauthorities
Twilio
When it appliesapplicabilityText
Applies to every 10DLC registration.

Why this rule existsrationale

The second request is refused rather than queued, and because a political import is slow it looks stalled long before it is — so resubmitting is the obvious thing to do and it makes the situation worse rather than better. On a dated campaign, the lost cycle is the actual cost.

How to fix itremediation

Let the in-flight import finish before submitting anything else against this brand. If it has genuinely stalled, ask the provider to check its state rather than resubmitting — a second request is refused and does not replace the first.

A compliant exampleexample

One political import in flight — check its state rather than submitting a second

Provider rejection codescodes

The code you get back when this rule is what failed, and whether that provider lets you resubmit.

ProviderCodeResubmit
Twilio21723Yes

Notesnotes

Absorbs OPS-321, which states the same in-flight restriction and the request fields it applies to.

Rules you will hit next

Other brand rules at the same severity. A registration is judged as a whole, not rule by rule.

All brand rules

BRD-248 is one of 196 brand rules in the 915-rule 10DLC registry. Free to cite under CC BY 4.0.

Reading the rules is the easy part.

Ekas runs every rule that gates approval, 823 of these 915, against your registration before it reaches the carrier. It reads your site, your policy pages and your opt-in the way a reviewer would, and hands you the fix, not just the verdict.