The advertised offer must match the landing page
The requirementstatement
The offer described in a sample message must be the offer a recipient finds on the page the message links to.
- Severityseverity
- BlockingBLOCKINGBreaking this rule gets the submission rejected. There is no partial credit.
- When it bitesphase
- Gates approvalapprovalGet this wrong and the brand or campaign is refused at registration.
- What is checkedobject
- campaign.sample[] <-> landing page
- Where it liveslayer
- Message contentMESSAGE_CONTENT
- How Ekas settles itdetectability
- AI · crawlCRAWL
- Needs your live site or policy page fetched and read. Ekas crawls it the way a reviewer would.
- What the fix involvesfailureClass
- Fix the fieldRETRY_FIELD
- A better value in the form fixes it. Ekas can rewrite it and re-check.
- Who requires itauthorities
- Twilio
- When it appliesapplicabilityText
- Applies to every 10DLC registration.
Why this rule existsrationale
How to fix itremediation
Rewrite each sample so it describes what is genuinely on the page it links to, or point the link at the page that carries the offer. Deep-link to the offer rather than to the site root, so the recipient sees the thing they were promised without hunting for it. Done when the headline on the landing page and the offer in the message say the same number.
A compliant exampleexample
Acme Coffee: 20% off all espresso blends this weekend. Shop https://acmecoffee.com/sale — and the page at /sale leads with "20% off all espresso blends, this weekend only". Reply STOP to opt out.
Common mistakespitfalls
- A page that carries the offer somewhere below three screens of other content still reads as a switch — reviewers judge what is visible on arrival.
Provider rejection codescodes
The code you get back when this rule is what failed, and whether that provider lets you resubmit.
| Provider | Code | Resubmit |
|---|---|---|
| Twiliogen2 | 30962 | No |
Rules you will hit next
Other message content rules at the same severity. A registration is judged as a whole, not rule by rule.
MSG-105 is one of 122 message content rules in the 915-rule 10DLC registry. Free to cite under CC BY 4.0.