No fake-prize, impersonation or advance-fee patterns

The requirementstatement

Campaign content must not promote fake prizes, impersonated brands and advance-fee solicitations.

Severityseverity
BlockingBLOCKINGBreaking this rule gets the submission rejected. There is no partial credit.
When it bitesphase
Gates approvalapprovalGet this wrong and the brand or campaign is refused at registration.
What is checkedobject
campaign.description + campaign.sample[] + campaign.message_flow
How Ekas settles itdetectability
AI · formAI_FORM
A semantic question about what you wrote: whether a description matches a use case, whether a name looks like a filed entity. Judged by a model against written criteria.
What the fix involvesfailureClass
Hard stopHARD_STOP
Not remediable. Resubmitting will not help, and anyone offering to fix it is selling you a rejection.
Who requires itauthorities
Twilio
When it appliesapplicabilityText
Applies to every 10DLC registration.

Why this rule existsrationale

These three patterns share a mechanism — manufacture a reason the recipient is owed something, then extract a payment or a credential to release it — and Twilio screens them together because they are what its fraud code was written about. They are separated from general deception because they are recognisable by shape rather than by verification: nobody has to establish what the business really does to know that a prize nobody entered for is not real. The registration-time signal is often the brand record itself, where the details do not match anything a search would find.

How to fix itremediation

Remove any sender identity other than the registered brand, any prize claim with no promotion behind it, and any payment asked for before a benefit is delivered. Where you act for a named principal, say so in the description and register under a brand that matches what the recipient will see. Done when the sender name in every sample is the brand on the registration.

Provider rejection codescodes

The code you get back when this rule is what failed, and whether that provider lets you resubmit.

ProviderCodeResubmit
Twiliogen230959No

Notesnotes

Twilio 30959 is "a permanent disqualification from A2P 10DLC messaging" — the rejection ends the account's route, not just the campaign, so this must never be surfaced as something to edit and resubmit.

Rules you will hit next

6 other rules read campaign.description + campaign.sample[] + campaign.message_flow. Fixing one field to satisfy a single rule is how a resubmission trades one rejection for another, so read these before you change anything.

All message content rules

MSG-245 is one of 122 message content rules in the 915-rule 10DLC registry. Free to cite under CC BY 4.0.

Reading the rules is the easy part.

Ekas runs every rule that gates approval, 823 of these 915, against your registration before it reaches the carrier. It reads your site, your policy pages and your opt-in the way a reviewer would, and hands you the fix, not just the verdict.