The policy must say whether data was sold or shared in the last 12 months

The requirementstatement

The privacy policy must state whether personal information was sold or shared in the preceding twelve months, or affirmatively that it was not.

Severityseverity
HighHIGHRejected by at least one carrier or provider, and a common cause of failure at the rest.
When it bitesphase
Gates approvalapprovalGet this wrong and the brand or campaign is refused at registration.
What is checkedobject
privacy policy body
Where it liveslayer
Policy pagesPOLICY_PAGE
How Ekas settles itdetectability
AI · formAI_FORM
A semantic question about what you wrote: whether a description matches a use case, whether a name looks like a filed entity. Judged by a model against written criteria.
What the fix involvesfailureClass
Fix the policyTERMINAL_POLICY
The fix lives in your privacy policy or SMS terms. Ekas can generate the missing clauses.
Who requires itauthorities
CCPA
When it appliesapplicabilityText
Applies to every 10DLC registration.

Why this rule existsrationale

The statute wants a yes or a no, and the answer is read by carriers as a statement about the business model rather than as a compliance artefact. A business that says yes for its advertising data and never carves out the messaging data has contradicted its own non-sharing clause in the most explicit way available.

How to fix itremediation

State the answer plainly and, where it is yes, exclude messaging opt-in data from it in the same paragraph. Done when the twelve-month statement cannot be read as covering the text programme.

A compliant exampleexample

In the last 12 months we have not sold or shared personal information. Text messaging opt-in data and consent are never sold or shared in any case.

Provider rejection codescodes

The code you get back when this rule is what failed, and whether that provider lets you resubmit.

ProviderCodeResubmit
Bandwidth7103Yes

Notesnotes

Must not contradict the non-sharing clause; where it does, POL-066 reports the contradiction.

Rules you will hit next

6 other rules read privacy policy body. Fixing one field to satisfy a single rule is how a resubmission trades one rejection for another, so read these before you change anything.

All policy pages rules

POL-126 is one of 157 policy pages rules in the 915-rule 10DLC registry. Free to cite under CC BY 4.0.

Reading the rules is the easy part.

Ekas runs every rule that gates approval, 823 of these 915, against your registration before it reaches the carrier. It reads your site, your policy pages and your opt-in the way a reviewer would, and hands you the fix, not just the verdict.