A sole-proprietor brand cannot buy its way to more throughput

The requirementstatement

External vetting, and the throughput increases vetting buys, are not available on a sole-proprietor brand.

Severityseverity
BlockingBLOCKINGBreaking this rule gets the submission rejected. There is no partial credit.
When it bitesphase
Gates approvalapprovalGet this wrong and the brand or campaign is refused at registration.
What is checkedobject
external vet order
Where it liveslayer
BrandBRAND
How Ekas settles itdetectability
DeterministicDETERMINISTIC
Settled in code from the values you submitted. No model involved, no judgement call, same answer every time.
What the fix involvesfailureClass
Fix the fieldRETRY_FIELD
A better value in the form fixes it. Ekas can rewrite it and re-check.
Who requires itauthorities
TCRTwilioVonage
When it appliesapplicabilityText
Applies when the brand is a sole proprietor.

Why this rule existsrationale

Vetting works by confirming a business against commercial records, and this tier exists precisely for people who are not in those records — so the vet has nothing to verify and the order is refused rather than failed. It matters because the obvious response to a low throughput cap is to buy a vet, and here that spends a non-refundable fee on an operation that was never possible.

How to fix itremediation

Do not order a vet on this brand. If the throughput cap is the problem, the route up is an EIN and a standard brand, which can then be vetted — the tier change is the increase, and the vet only helps once you are on the other tier.

A compliant exampleexample

vetting: none on a sole-proprietor brand — the throughput increase comes from moving to a standard brand instead

Provider rejection codescodes

The code you get back when this rule is what failed, and whether that provider lets you resubmit.

ProviderCodeResubmit
Twilio30715Yes
TCR525Yes

Rules you will hit next

Other brand rules at the same severity. A registration is judged as a whole, not rule by rule.

All brand rules

BRD-081 is one of 196 brand rules in the 915-rule 10DLC registry. Free to cite under CC BY 4.0.

Reading the rules is the easy part.

Ekas runs every rule that gates approval, 823 of these 915, against your registration before it reaches the carrier. It reads your site, your policy pages and your opt-in the way a reviewer would, and hands you the fix, not just the verdict.