The vertical must be one of the 23 registry values

The requirementstatement

The industry vertical must be one of the 23 TCR values, and is required for every entity type except sole proprietor.

Severityseverity
BlockingBLOCKINGBreaking this rule gets the submission rejected. There is no partial credit.
When it bitesphase
Gates approvalapprovalGet this wrong and the brand or campaign is refused at registration.
What is checkedobject
brand.vertical
Where it liveslayer
BrandBRAND
How Ekas settles itdetectability
DeterministicDETERMINISTIC
Settled in code from the values you submitted. No model involved, no judgement call, same answer every time.
What the fix involvesfailureClass
Fix the fieldRETRY_FIELD
A better value in the form fixes it. Ekas can rewrite it and re-check.
Who requires itauthorities
TCRTelnyxTwilio
When it appliesapplicabilityText
Applies when the brand is NOT a sole proprietor.

Why this rule existsrationale

The vertical drives use-case eligibility and part of the trust score, and the registry rejects a value outside its own vocabulary rather than mapping it to the nearest match. The trap is that the neighbouring vocabularies are plausible: Twilio publishes a longer business-industry list, so NON_PROFIT and BANKING look like valid verticals and are not — TCR spells the first NGO and has no entry for the second.

How to fix itremediation

Choose the vertical from the TCR list of 23. A charity is NGO, not NON_PROFIT; a bank is FINANCIAL, not BANKING. Done when the submitted string is character-identical to one of the 23 values.

A compliant exampleexample

vertical: NGO — the TCR value for a charity, where Twilio's list would say NON_PROFIT

Common mistakespitfalls

  • A form built against Twilio's business-industry enum will offer values TCR rejects, and the field will look correctly populated right up to the rejection.

Notesnotes

The mechanical half of the vertical question. BRD-151 judges whether the chosen vertical is PLAUSIBLE for the business; this rule only asks whether the value exists. A vertical can pass here and fail there.

Rules you will hit next

One other rule reads brand.vertical. Fixing one field to satisfy a single rule is how a resubmission trades one rejection for another, so read these before you change anything.

All brand rules

BRD-150 is one of 196 brand rules in the 915-rule 10DLC registry. Free to cite under CC BY 4.0.

Reading the rules is the easy part.

Ekas runs every rule that gates approval, 823 of these 915, against your registration before it reaches the carrier. It reads your site, your policy pages and your opt-in the way a reviewer would, and hands you the fix, not just the verdict.