Brand deletion cannot be undone
The requirementstatement
A deleted brand cannot be reactivated; the deletion is final.
- Severityseverity
- BlockingBLOCKINGBreaking this rule gets the submission rejected. There is no partial credit.
- When it bitesphase
- Gates approvalapprovalGet this wrong and the brand or campaign is refused at registration.
- What is checkedobject
- the delete request
- Where it liveslayer
- BrandBRAND
- How Ekas settles itdetectability
- DeterministicDETERMINISTIC
- Settled in code from the values you submitted. No model involved, no judgement call, same answer every time.
- What the fix involvesfailureClass
- Wait on someone elseTERMINAL_EXTERNAL
- Needs an external system or a waiting period, such as IRS propagation, a vetting result, or a carrier queue.
- Who requires itauthorities
- TCR
- When it appliesapplicabilityText
- Applies to every 10DLC registration.
Why this rule existsrationale
How to fix itremediation
Deactivate the campaigns and leave the brand in place unless you are certain. If the goal is to stop traffic, that is what deactivation is for; deletion is only for a brand you will never use again. Done when the decision is deliberate rather than housekeeping.
Check this yourselfattestation
Ekas flags this from what you submit, but the fact that settles it sits somewhere only you can reach.
Are you certain this brand will never be used again — or do you actually want deactivation?
- 1If the goal is to stop traffic, deactivate. Deletion is final and there is no restore path at the registry or at any provider.
- 2Price the rebuild before confirming: the verification fee, any vetting fee, the vetting lead time, and re-registering every campaign under a new brand.
What wrong looks like: A brand is deleted to tidy an account and takes its verification, its vetting and its history with it. Deletion sits next to deactivation in most interfaces and only one of the two is reversible.
Notesnotes
Rules you will hit next
Other brand rules at the same severity. A registration is judged as a whole, not rule by rule.
BRD-197 is one of 196 brand rules in the 915-rule 10DLC registry. Free to cite under CC BY 4.0.