Brand deletion cannot be undone

The requirementstatement

A deleted brand cannot be reactivated; the deletion is final.

Severityseverity
BlockingBLOCKINGBreaking this rule gets the submission rejected. There is no partial credit.
When it bitesphase
Gates approvalapprovalGet this wrong and the brand or campaign is refused at registration.
What is checkedobject
the delete request
Where it liveslayer
BrandBRAND
How Ekas settles itdetectability
DeterministicDETERMINISTIC
Settled in code from the values you submitted. No model involved, no judgement call, same answer every time.
What the fix involvesfailureClass
Wait on someone elseTERMINAL_EXTERNAL
Needs an external system or a waiting period, such as IRS propagation, a vetting result, or a carrier queue.
Who requires itauthorities
TCR
When it appliesapplicabilityText
Applies to every 10DLC registration.

Why this rule existsrationale

There is no restore, so a brand deleted to tidy an account takes its verification, its vetting and its history with it — and rebuilding means paying the fees again and waiting out the verification again. Deletion is offered next to deactivation in most interfaces, and only one of the two is reversible.

How to fix itremediation

Deactivate the campaigns and leave the brand in place unless you are certain. If the goal is to stop traffic, that is what deactivation is for; deletion is only for a brand you will never use again. Done when the decision is deliberate rather than housekeeping.

Check this yourselfattestation

Ekas flags this from what you submit, but the fact that settles it sits somewhere only you can reach.

Are you certain this brand will never be used again — or do you actually want deactivation?

  1. 1If the goal is to stop traffic, deactivate. Deletion is final and there is no restore path at the registry or at any provider.
  2. 2Price the rebuild before confirming: the verification fee, any vetting fee, the vetting lead time, and re-registering every campaign under a new brand.

What wrong looks like: A brand is deleted to tidy an account and takes its verification, its vetting and its history with it. Deletion sits next to deactivation in most interfaces and only one of the two is reversible.

Notesnotes

The registry offers no restore path and neither does any provider. What the user has to weigh before confirming is the cost of rebuilding: the verification fee, any vetting fee, the vetting lead time, and re-registering every campaign under a new brand.

Rules you will hit next

Other brand rules at the same severity. A registration is judged as a whole, not rule by rule.

All brand rules

BRD-197 is one of 196 brand rules in the 915-rule 10DLC registry. Free to cite under CC BY 4.0.

Reading the rules is the easy part.

Ekas runs every rule that gates approval, 823 of these 915, against your registration before it reaches the carrier. It reads your site, your policy pages and your opt-in the way a reviewer would, and hands you the fix, not just the verdict.