Re-vet annually
The requirementstatement
Brand vetting must be renewed each year, with the 2FA verification completed again to the brand email on file.
- Severityseverity
- HighHIGHRejected by at least one carrier or provider, and a common cause of failure at the rest.
- When it bitesphase
- After you are livepostFalls due once you are sending: STOP handling, quiet hours, suppression, record retention.
- What is checkedobject
- the vet age
- Where it liveslayer
- BrandBRAND
- How Ekas settles itdetectability
- External recordEXTERNAL_DATA
- The fact that settles it lives in a register we cannot query, such as the IRS file, a postal database, or another provider’s tenant. Reported as a warning with the evidence to check, not as a pass.
- What the fix involvesfailureClass
- Wait on someone elseTERMINAL_EXTERNAL
- Needs an external system or a waiting period, such as IRS propagation, a vetting result, or a carrier queue.
- Who requires itauthorities
- AegisCTIA
- When it appliesapplicabilityText
- Applies to every 10DLC registration.
Why this rule existsrationale
How to fix itremediation
Diary the re-vet a month before the anniversary and confirm the brand email still reaches somebody first. Done when the renewal completes before the existing vet expires, rather than after throughput drops.
Check this yourselfattestation
No tool can settle this one for you. Here is the check, and what wrong looks like.
Do you know the vet's anniversary date, and does the brand email still reach somebody who will act on the renewal?
- 1Diary the re-vet a month before the anniversary.
- 2Check the brand email on file first — it is often a person who has left, and that is where the renewal and its 2FA land.
- 3Treat the annual cadence as the prudent assumption; the research flags it as a secondary source rather than a published deadline.
What wrong looks like: The first sign the vet lapsed is throughput dropping back to the unvetted tier, weeks after the renewal mail went to a mailbox nobody reads.
Notesnotes
Rules you will hit next
Other brand rules at the same severity. A registration is judged as a whole, not rule by rule.
BRD-238 is one of 196 brand rules in the 915-rule 10DLC registry. Free to cite under CC BY 4.0.