Appeal only a vet that has finished

The requirementstatement

An appeal may be filed only against a vet in a final state — never against one still pending.

Severityseverity
BlockingBLOCKINGBreaking this rule gets the submission rejected. There is no partial credit.
When it bitesphase
Gates approvalapprovalGet this wrong and the brand or campaign is refused at registration.
What is checkedobject
the vet state
Where it liveslayer
BrandBRAND
How Ekas settles itdetectability
DeterministicDETERMINISTIC
Settled in code from the values you submitted. No model involved, no judgement call, same answer every time.
What the fix involvesfailureClass
Fix the fieldRETRY_FIELD
A better value in the form fixes it. Ekas can rewrite it and re-check.
Who requires itauthorities
TCR
When it appliesapplicabilityText
Applies to every 10DLC registration.

Why this rule existsrationale

A pending vet has not decided anything, so an appeal against it is refused on entry and the attempt is wasted. The reason people file early is that a vet in progress is indistinguishable from one that is stuck, and the appeal form is available the whole time.

How to fix itremediation

Wait for the vet to reach ACTIVE, COMPLETE, FAILED or EXPIRED before filing. If it looks stuck, the cause is usually an unanswered 2FA rather than a queue — chase that instead. Done when the appeal is filed against a vet that has actually concluded.

A compliant exampleexample

appeal filed against a vet in FAILED state — not against one still PENDING

Provider rejection codescodes

The code you get back when this rule is what failed, and whether that provider lets you resubmit.

ProviderCodeResubmit
TCR592Yes

Rules you will hit next

One other rule reads the vet state. Fixing one field to satisfy a single rule is how a resubmission trades one rejection for another, so read these before you change anything.

All brand rules

BRD-254 is one of 196 brand rules in the 915-rule 10DLC registry. Free to cite under CC BY 4.0.

Reading the rules is the easy part.

Ekas runs every rule that gates approval, 823 of these 915, against your registration before it reaches the carrier. It reads your site, your policy pages and your opt-in the way a reviewer would, and hands you the fix, not just the verdict.