No cannabis, CBD, or hemp-derived product content
The requirementstatement
Campaign content must not promote cannabis, CBD, hemp, or related products.
- Severityseverity
- BlockingBLOCKINGBreaking this rule gets the submission rejected. There is no partial credit.
- When it bitesphase
- Gates approvalapprovalGet this wrong and the brand or campaign is refused at registration.
- What is checkedobject
- campaign.description + campaign.sample[] + campaign.message_flow
- Where it liveslayer
- Message contentMESSAGE_CONTENT
- How Ekas settles itdetectability
- AI · formAI_FORM
- A semantic question about what you wrote: whether a description matches a use case, whether a name looks like a filed entity. Judged by a model against written criteria.
- What the fix involvesfailureClass
- Hard stopHARD_STOP
- Not remediable. Resubmitting will not help, and anyone offering to fix it is selling you a rejection.
- Who requires itauthorities
- TwilioTCRT-MobileAT&TCTIA
- When it appliesapplicabilityText
- Applies to every 10DLC registration.
Why this rule existsrationale
Cannabis is prohibited regardless of state legality, because where federal and state law diverge the industry applies federal law. This surprises operators in legal states more than any other rule, and Twilio states explicitly that keyword detection alone is insufficient — euphemistic framing is caught and treated the same way.
How to fix itremediation
Cannabis-related messaging cannot be registered on 10DLC in the US regardless of state licensing. Do not attempt to re-frame it — euphemism detection is explicit in the vetting criteria.
Provider rejection codescodes
The code you get back when this rule is what failed, and whether that provider lets you resubmit.
| Provider | Code | Resubmit |
|---|---|---|
| Twiliogen2 | 30940 | No |
Rules you will hit next
6 other rules read campaign.description + campaign.sample[] + campaign.message_flow. Fixing one field to satisfy a single rule is how a resubmission trades one rejection for another, so read these before you change anything.
MSG-137No unsolicited bulk messagingBlockingBLOCKINGMSG-161SHAFT screening covers every campaign field, not a sample of themBlockingBLOCKINGMSG-164No underage, non-consensual or illegal sexual themesBlockingBLOCKINGMSG-170No content promoting, glorifying or inciting violenceBlockingBLOCKINGMSG-182No explosives, fireworks or pyrotechnics contentBlockingBLOCKINGMSG-183No weapons that are not legal in all fifty statesBlockingBLOCKING
MSG-CANNABIS is one of 122 message content rules in the 915-rule 10DLC registry. Free to cite under CC BY 4.0.