The policy must state its position on minors under 16
The requirementstatement
The privacy policy must state whether the business has actual knowledge that it sells or shares the personal information of consumers under 16.
- Severityseverity
- MediumMEDIUMUsually survives review, but lowers your trust score or invites a manual look you would rather avoid.
- When it bitesphase
- Gates approvalapprovalGet this wrong and the brand or campaign is refused at registration.
- What is checkedobject
- privacy policy body
- Where it liveslayer
- Policy pagesPOLICY_PAGE
- How Ekas settles itdetectability
- AI · formAI_FORM
- A semantic question about what you wrote: whether a description matches a use case, whether a name looks like a filed entity. Judged by a model against written criteria.
- What the fix involvesfailureClass
- Fix the policyTERMINAL_POLICY
- The fix lives in your privacy policy or SMS terms. Ekas can generate the missing clauses.
- Who requires itauthorities
- CCPA
- When it appliesapplicabilityText
- Applies to every 10DLC registration.
Why this rule existsrationale
California treats under-16 data as requiring opt-in rather than opt-out, so the statement is the business declaring which regime it is in. For a messaging programme the answer should be trivially no, and saying so removes a question a reviewer would otherwise have to resolve from silence.
How to fix itremediation
Add the sentence to the CCPA section. Done when the document answers the question rather than leaving it to inference.
A compliant exampleexample
We do not have actual knowledge that we sell or share the personal information of consumers under 16.
Rules you will hit next
6 other rules read privacy policy body. Fixing one field to satisfy a single rule is how a resubmission trades one rejection for another, so read these before you change anything.
POL-050Privacy policy must state mobile opt-in data is not shared or soldBlockingBLOCKINGPOL-063A policy that says mobile opt-in data is shared is refused outrightBlockingBLOCKINGPOL-078A political brand is held to the same data-sharing banBlockingBLOCKINGPOL-079A charity policy must bar anyone but the charity from using subscriber dataBlockingBLOCKINGPOL-109A cart-reminder programme must say how abandonment is detectedBlockingBLOCKINGPOL-053The clause must say NOT SHARED, not merely "not sold"HighHIGH
POL-127 is one of 157 policy pages rules in the 915-rule 10DLC registry. Free to cite under CC BY 4.0.