The verification number must be a real US or Canadian mobile
The requirementstatement
The sole-proprietor mobile number must be an active US or Canadian wireless number in E.164 that can receive SMS.
- Severityseverity
- BlockingBLOCKINGBreaking this rule gets the submission rejected. There is no partial credit.
- When it bitesphase
- Gates approvalapprovalGet this wrong and the brand or campaign is refused at registration.
- What is checkedobject
- brand.mobile_phone
- Where it liveslayer
- BrandBRAND
- How Ekas settles itdetectability
- External recordEXTERNAL_DATA
- The fact that settles it lives in a register we cannot query, such as the IRS file, a postal database, or another provider’s tenant. Reported as a warning with the evidence to check, not as a pass.
- What the fix involvesfailureClass
- Wait on someone elseTERMINAL_EXTERNAL
- Needs an external system or a waiting period, such as IRS propagation, a vetting result, or a carrier queue.
- Who requires itauthorities
- TCRTwilioTelnyxVonage
- When it appliesapplicabilityText
- Applies when the brand is a sole proprietor.
Why this rule existsrationale
How to fix itremediation
Supply the owner's personal mobile in E.164 — +1 followed by ten digits — and have the handset to hand when the registration is submitted. Send yourself a test text first if you are unsure the line receives SMS.
Provider rejection codescodes
The code you get back when this rule is what failed, and whether that provider lets you resubmit.
| Provider | Code | Resubmit |
|---|---|---|
| TCR | 551 | Yes |
| Twilio | 30751 | Yes |
Check this yourselfattestation
No tool can settle this one for you. Here is the check, and what wrong looks like.
Is the verification number a genuine wireless line on a US or Canadian consumer carrier, able to receive SMS today?
- 1Text the number from another phone and confirm it arrives on a handset.
- 2Rule out the three lookalikes: an office VoIP line, a Google Voice number, and a number issued by a messaging provider. All three look correct in the field and none will complete the OTP.
- 3Enter it in E.164 — +1 followed by the ten digits.
What wrong looks like: The owner supplies the office number. No OTP arrives, no error is shown, and the brand sits UNVERIFIED with nothing on the form to explain why.
Notesnotes
Rules you will hit next
One other rule reads brand.mobile_phone. Fixing one field to satisfy a single rule is how a resubmission trades one rejection for another, so read these before you change anything.
BRD-070 is one of 196 brand rules in the 915-rule 10DLC registry. Free to cite under CC BY 4.0.