Controlled substance, prescription drug and pyrotechnics brands are not carried

The requirementstatement

A brand whose business is controlled substances, prescription drugs, or fireworks and pyrotechnics must not be registered for A2P messaging.

Severityseverity
BlockingBLOCKINGBreaking this rule gets the submission rejected. There is no partial credit.
When it bitesphase
Gates approvalapprovalGet this wrong and the brand or campaign is refused at registration.
What is checkedobject
brand.vertical + brand fields + website content
Where it liveslayer
BrandBRAND
How Ekas settles itdetectability
AI · formAI_FORM
A semantic question about what you wrote: whether a description matches a use case, whether a name looks like a filed entity. Judged by a model against written criteria.
What the fix involvesfailureClass
Hard stopHARD_STOP
Not remediable. Resubmitting will not help, and anyone offering to fix it is selling you a rejection.
Who requires itauthorities
SinchBird
When it appliesapplicabilityText
Applies to every 10DLC registration.

Why this rule existsrationale

Prescription and controlled-substance messaging is excluded because unsolicited drug texts are a recognised harm and the channel cannot verify a prescription; fireworks are excluded on straightforward safety and legality grounds that vary by state. Licensed pharmacies are the case that surprises people, and the boundary is between messaging about a patient's own prescription and promoting the medicine itself.

How to fix itremediation

A brand whose business is controlled substances, prescription medicines or pyrotechnics cannot be registered. A licensed pharmacy or provider messaging its own patients about their own care should describe the programme in exactly those terms, since that is what the carve-out turns on.

Provider rejection codescodes

The code you get back when this rule is what failed, and whether that provider lets you resubmit.

ProviderCodeResubmit
Sinch7005No

Rules you will hit next

6 other rules read brand.vertical + brand fields + website content. Fixing one field to satisfy a single rule is how a resubmission trades one rejection for another, so read these before you change anything.

All brand rules

BRD-284 is one of 196 brand rules in the 915-rule 10DLC registry. Free to cite under CC BY 4.0.

Reading the rules is the easy part.

Ekas runs every rule that gates approval, 823 of these 915, against your registration before it reaches the carrier. It reads your site, your policy pages and your opt-in the way a reviewer would, and hands you the fix, not just the verdict.