The terms should state governing law and venue
The requirementstatement
The terms of service must include a governing-law and venue clause.
- Severityseverity
- MediumMEDIUMUsually survives review, but lowers your trust score or invites a manual look you would rather avoid.
- When it bitesphase
- Gates approvalapprovalGet this wrong and the brand or campaign is refused at registration.
- What is checkedobject
- terms of service body
- Where it liveslayer
- Policy pagesPOLICY_PAGE
- How Ekas settles itdetectability
- AI · formAI_FORM
- A semantic question about what you wrote: whether a description matches a use case, whether a name looks like a filed entity. Judged by a model against written criteria.
- What the fix involvesfailureClass
- Fix the policyTERMINAL_POLICY
- The fix lives in your privacy policy or SMS terms. Ekas can generate the missing clauses.
- Who requires itauthorities
- TCR
- When it appliesapplicabilityText
- Applies to every 10DLC registration.
Why this rule existsrationale
Without it a dispute starts with an argument about where the dispute happens, which is expensive before anything about the substance is discussed. It is also one of the clauses whose absence marks a document as generated rather than drafted, because generators frequently leave the jurisdiction as a placeholder.
How to fix itremediation
Name the state whose law governs and the courts that hear disputes. Done when neither is a placeholder.
A compliant exampleexample
These terms are governed by the laws of the State of California, and disputes are heard in San Francisco County.
Rules you will hit next
6 other rules read terms of service body. Fixing one field to satisfy a single rule is how a resubmission trades one rejection for another, so read these before you change anything.
POL-200The terms need an acceptance clauseMediumMEDIUMPOL-202The terms should state a minimum ageMediumMEDIUMPOL-205A retail brand's terms should cover orders and paymentMediumMEDIUMPOL-207The terms should include an acceptable-use clauseMediumMEDIUMPOL-213The terms should allocate riskMediumMEDIUMPOL-203The terms should cover accounts and credentialsLowLOW
POL-215 is one of 157 policy pages rules in the 915-rule 10DLC registry. Free to cite under CC BY 4.0.