The terms should state a minimum age
The requirementstatement
The terms of service must include an eligibility clause stating who may use the service and any minimum age.
- Severityseverity
- MediumMEDIUMUsually survives review, but lowers your trust score or invites a manual look you would rather avoid.
- When it bitesphase
- Gates approvalapprovalGet this wrong and the brand or campaign is refused at registration.
- What is checkedobject
- terms of service body
- Where it liveslayer
- Policy pagesPOLICY_PAGE
- How Ekas settles itdetectability
- AI · formAI_FORM
- A semantic question about what you wrote: whether a description matches a use case, whether a name looks like a filed entity. Judged by a model against written criteria.
- What the fix involvesfailureClass
- Fix the policyTERMINAL_POLICY
- The fix lives in your privacy policy or SMS terms. Ekas can generate the missing clauses.
- Who requires itauthorities
- TCR
- When it appliesapplicabilityText
- Applies to every 10DLC registration.
Why this rule existsrationale
The age line decides which privacy regime the business is in, so a document silent on it leaves the children's section of the policy floating free. It also has to agree with the SMS terms, and where the two differ the pair contradicts itself in a way a reviewer can spot instantly.
How to fix itremediation
State the minimum age in the eligibility clause and make it the same number the privacy policy and the SMS terms use. Done when all three agree.
A compliant exampleexample
You must be at least 18 to use this site and to place an order.
Notesnotes
The conflict between this age and the privacy policy's children's section is POL-231.
Rules you will hit next
6 other rules read terms of service body. Fixing one field to satisfy a single rule is how a resubmission trades one rejection for another, so read these before you change anything.
POL-200The terms need an acceptance clauseMediumMEDIUMPOL-205A retail brand's terms should cover orders and paymentMediumMEDIUMPOL-207The terms should include an acceptable-use clauseMediumMEDIUMPOL-213The terms should allocate riskMediumMEDIUMPOL-215The terms should state governing law and venueMediumMEDIUMPOL-203The terms should cover accounts and credentialsLowLOW
POL-202 is one of 157 policy pages rules in the 915-rule 10DLC registry. Free to cite under CC BY 4.0.