Charitable solicitation on the site forces the charity use case

The requirementstatement

Where the website, description, or samples solicit donations, the charity use case must be used.

Severityseverity
BlockingBLOCKINGBreaking this rule gets the submission rejected. There is no partial credit.
When it bitesphase
Gates approvalapprovalGet this wrong and the brand or campaign is refused at registration.
What is checkedobject
brand website + campaign.usecase
Where it liveslayer
WebsiteWEBSITE
How Ekas settles itdetectability
AI · formAI_FORM
A semantic question about what you wrote: whether a description matches a use case, whether a name looks like a filed entity. Judged by a model against written criteria.
What the fix involvesfailureClass
Fix the fieldRETRY_FIELD
A better value in the form fixes it. Ekas can rewrite it and re-check.
Who requires itauthorities
TCRTwilioInfobip
When it appliesapplicabilityText
Applies to every 10DLC registration.

Why this rule existsrationale

Donation solicitation carries eligibility requirements — verified 501(c)(3) status — that exist precisely to stop fraudulent charity messaging. Running it under a marketing use case bypasses that check, so reviewers force the correction.

How to fix itremediation

Register under the CHARITY use case with 501(c)(3) status declared on the brand, or remove the donation ask from both the campaign and the messaging programme.

A compliant exampleexample

Entity type: NON_PROFIT · Tax exempt status: 501(c)(3) · Use case: CHARITY

Rules you will hit next

2 other rules read brand website + campaign.usecase. Fixing one field to satisfy a single rule is how a resubmission trades one rejection for another, so read these before you change anything.

All website rules

WEB-063 is one of 93 website rules in the 915-rule 10DLC registry. Free to cite under CC BY 4.0.

Reading the rules is the easy part.

Ekas runs every rule that gates approval, 823 of these 915, against your registration before it reaches the carrier. It reads your site, your policy pages and your opt-in the way a reviewer would, and hands you the fix, not just the verdict.