A pre-launch placeholder is not a website

The requirementstatement

A "coming soon" or "under construction" page is rejected as the brand website.

Severityseverity
BlockingBLOCKINGBreaking this rule gets the submission rejected. There is no partial credit.
When it bitesphase
Gates approvalapprovalGet this wrong and the brand or campaign is refused at registration.
What is checkedobject
brand website
Where it liveslayer
WebsiteWEBSITE
How Ekas settles itdetectability
AI · crawlCRAWL
Needs your live site or policy page fetched and read. Ekas crawls it the way a reviewer would.
What the fix involvesfailureClass
Fix the websiteTERMINAL_WEBSITE
The fix lives on your site. No amount of rewording the form clears it.
Who requires itauthorities
TCRTwilioBandwidth
When it appliesapplicabilityText
Applies to every 10DLC registration.

Why this rule existsrationale

A business not yet open to customers has no consenting subscribers to message, so the placeholder page and the campaign contradict each other. Reviewers read it as registering ahead of having a programme.

How to fix itremediation

Launch the site before registering. Register once you have a live site and real subscribers.

Rules you will hit next

6 other rules read brand website. Fixing one field to satisfy a single rule is how a resubmission trades one rejection for another, so read these before you change anything.

All website rules

WEB-013 is one of 93 website rules in the 915-rule 10DLC registry. Free to cite under CC BY 4.0.

Reading the rules is the easy part.

Ekas runs every rule that gates approval, 823 of these 915, against your registration before it reaches the carrier. It reads your site, your policy pages and your opt-in the way a reviewer would, and hands you the fix, not just the verdict.